efficiency
1 statements across 1 episodes · 0 bullish · 1 bearish · 1 people on the record · first statement Dec 9, 2025 by Rory Sutherland · across every show →
Everything said about efficiency, oldest first
Dec 9, 2025 negative
Sutherland: Efficiency pursuits over-focus on cost reduction instead of psychological value creation
“When you pursue efficiency, generally you start looking at numerical or mechanical factors. And of course, in the process, you disregard psychological factors where the greater gains may be found, and so you focus too heavily on cost reduction and too little o…”