customer service judo

1 statements across 1 episodes · 1 bullish · 0 bearish · 1 people on the record · first statement Aug 10, 2021 by Kat Cole · across every show →

Everything said about customer service judo, oldest first

Aug 10, 2021 positive
Insight
Cole: Resolving customer conflict requires practicing 'customer service judo'
“It was almost like customer service judo, where I was using his energy in a way to play the game back to him, but in a giving way.”
Kat Cole Aug 10, 2021 ▶ 15:40 #117 Kat Cole: The Power of Possible
Made with StarZero

Turn any episode into a week of clips.

This entire site, over 200 episodes transcribed, diarized, checked and made playable, runs on the StarZero media pipeline. Drop in your own episode and the podcast clipper finds the moments worth sharing, cuts them, captions them, and reframes them for every feed.