conflict

1 statements across 1 episodes · 0 bullish · 1 bearish · 1 people on the record · first statement May 15, 2019 by Sheila Heen · across every show →

Everything said about conflict, oldest first

May 15, 2019 negative

Insight

Heen: Email escalates conflict fastest and is hardest to resolve through text

“Email is actually the one that escalates the fastest, and typically if a Conflict starts on email. It's really hard to solve on email, so I tend to tell people, just pick up the phone.”

Sheila Heen May 15, 2019 ▶ 27:44 #57 Sheila Heen: Decoding Difficult Conversations

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conflict

Everything said about conflict, oldest first

Turn any episode into a week of clips.