calmness coping strategy
1 statements across 1 episodes · 0 bullish · 0 bearish · 1 people on the record · first statement May 15, 2019 by Sheila Heen · across every show →
Everything said about calmness coping strategy, oldest first
May 15, 2019
Heen: Responding with extreme calmness in conflict can escalate the other person's upset
“There's a funny contribution system sometimes that happens in some relationships where the more upset someone becomes, the more calm the other person gets because their coping strategy in the face of upset is calmness. So, and the more calm they get, the more …”