Zhang: Winning top talent requires whole-team swarming like a sales process
Jesse Zhang · The Future of AI Agents | Jesse Zhang Interview · Invest Like The Best · Oct 6, 2025 · at 59:26
Jesse Zhang is the co-founder and CEO of Decagon, an enterprise AI customer service platform. He discusses recruiting strategies in the competitive AI market.
“Like you, for anyone you want to hire, you need the whole team to swarm around them for, you know, to win. Highly sought after talent. And you have to go and, you know, do, do all the things, right? There are some parallels to sales, of course, like you, you're trying to like convince people that, hey, this is the place they want to be. So that involves, you know, oftentimes getting to know their families, getting to know their partners really figuring out like what they want out of their own careers and making sure that you can design a role for them that, that is like that.”
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