Stephen Emil, CEO of Chronologix, discusses how his AI chronic care platform targets the prolonged care gap between patient doctor visits.
Disclosure
Chronologix AI probes suicidal ideation instead of immediately escalating to humans
“With contextual engineering, the difference of, I'm thinking of killing myself, and conversational gets pushed right up. With contextually engineered interpretation, we're going to ask you, when did you first start thinking about killing yourself? Have you cre…”
Assertion Not checkable as stated
Emil claims contextual engineering limits AI hallucinations to simply repeating itself
“That's what brings in all of the cultural tailoring, and all of the interpretation and empathy, and eliminates the preponderance of anything that could happen of a hallucination. The worst things that happen to us, she might repeat herself. A couple of times.”
Insight
Emil claims some patients prefer AI coaches for predictable, consistent behavior
“But I know all of ours are consistent in how they treat you and predictable in their behavior. And for that, there's always a category of people that would prefer that.”
Assertion Not checkable as stated
Emil asserts 47 million Americans have no healthcare or compromised care
“You have 47 million Americans with either no Or somewhat compromised care right now.”
Disclosure
Chronologix uses a secondary LLM to monitor conversations and escalate self-harm
“We have what we call a second opinion, which is an entirely separate LLM layer that does nothing more than listen to the conversations, and it has very strict instructions of barriers, right? You breach this barrier of, I want to kill myself, I want to kill my…”
Assertion Partly supported
Aetna expanded Chronologix's motivational interviewing training to 1,500 global clinicians
“Aetna, it's Aetna that had told us I guess about five years ago that they started a program with our motivational interviewing. Ken, Dr. Resnick, how trained, 50 of their clinicians, and it was so good, we rolled it out for 1500 globally.”