Chronologix

“We have what we call a second opinion, which is an entirely separate LLM layer that does nothing more than listen to the conversations, and it has very strict instructions of barriers, right? You breach this barrier of, I want to kill myself, I want to kill my…”

“We want to fill the 168 average days that pass between appointments, so we can keep people engaged with why they came in the first place.”

“That's what brings in all of the cultural tailoring, and all of the interpretation and empathy, and eliminates the preponderance of anything that could happen of a hallucination. The worst things that happen to us, she might repeat herself. A couple of times.”

“Other things, we're in the middle of negotiating to integrate a visual scanner, which was used by Delta pilots during COVID to make sure they were okay to fly. This is a scanner that in 60 seconds will give you 21 points of health from your A-one-C stress leve…”

“With contextual engineering, the difference of, I'm thinking of killing myself, and conversational gets pushed right up. With contextually engineered interpretation, we're going to ask you, when did you first start thinking about killing yourself? Have you cre…”

“So the team that we have three full-time developers. So I have my developers, I have Kieran Lago is my chief of operations, my right-hand guy. I have a sales guy who is in the insurance industry. The, this is the, and of course, Dr. Resnikau, and we have one P…”

“Aetna, it's Aetna that had told us I guess about five years ago that they started a program with our motivational interviewing. Ken, Dr. Resnick, how trained, 50 of their clinicians, and it was so good, we rolled it out for 1500 globally.”

“But I know all of ours are consistent in how they treat you and predictable in their behavior. And for that, there's always a category of people that would prefer that.”