churn
2 statements across 2 episodes · 0 bullish · 1 bearish · 2 people on the record · first statement Feb 25, 2025 by Andy Galpin · across every show →
Everything said about churn, oldest first
Feb 25, 2025
Galpin says fast growth with high churn signals the wrong solution
“If revenue is growing fast, we're bringing on new customers. They seem to like the idea. There's a very obvious problem it's solving, but then after a year, all the customers are churning at the other end. It probably suggests that we found the right problem, …”