The Ledger
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Kramer: Open core model accelerates innovation via shared customer code contributions
“As customers are contributing code to our platform, we are able to share that as part of our platform with the entire world. So it sort of opens up all the contributors in the world. To be part of our team and part of our development and innovation and really …”
Early open-source startups do not need formal marketing teams or CMOs
“And so you don't necessarily need a CMO or anybody in marketing to really drive this when you start as that, as your root, as open source as your root, you open it up for the people that are contributing to the product that clearly believe in it because they'r…”
Open core platforms should train enterprise customers to contribute code directly
“So you have a company that's using our platform really widely. They want a few more capabilities. Don't wait on us. We'll empower you and teach you how to have some code contributors in seat so you can move faster. And then of course we get the value from that…”
In-person field events are more effective than ever for enterprise pipeline growth
“And then the other thing that really, really works, particularly in upper mid market to enterprise field events. Field events have been back for about a year and they're almost even more popular now because for two years we all sat in our houses and stared at …”
Kramer: All-hands meetings fade, but written handbooks maintain continuous alignment
“You know, I can say it in all hands, then it's a one and done. But as new people enter the company and onboard as people are trying to get up to speed on where we're going, they have one place to go.”
Kramer: Companies should not abandon transparency over isolated internal leaks
“And the thing we stand really true to is I never have wanted, and I know the team would agree with me, just One bad instance, one bad actor to spoil it for everybody else. So while we have had these things happen and every company has, it's not like we're like…”
Enterprise CTOs avoid CMOs but will gladly meet with Chief Strategy Officers
“Which, what CTO wants to talk to the CMO of DevSecOps? Like my platform, but they definitely want to talk to somebody that is working on understanding their needs. That was a former customer and that wants to come back with a team and understand, are we strate…”