The Ledger
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Mark Constantine: Anita Roddick copied The Body Shop from a US store
“It was a totally different company that inspired Anita Roddick to copy it and do it in Brighton.”
The Body Shop went public without owning its own product formulas
“They went public. They were now a listed company, but they didn't own the product they were selling. I owned it.”
Gordon Roddick called taking The Body Shop public his biggest mistake
“You know, they'd gone public, and Gordon Roddick says still today that that was the biggest mistake he made, because he was no longer in control of it, and things that he thought were important wasn't what the-”
Constantine: Co-founder Mo Constantine invented the first bath bomb in a shed
“So then my wife went out into the shed and came back with the first bath bomb. But it was just a small disk, and we called them aqua sizzlers.”
Constantine: Lush mail order is more profitable than physical retail
“That area of our business is more profitable than the retail. So people moving on to the mail order business is quite a help because we then generate more profit.”
Constantine: Scaled cosmetics business to £500k turnover from home garage
“I think I'd got my business up to a half a million turnover by then. Out of my garage and out of the back of the house.”
Constantine: Cosmetics To Go Lost £1 on Every Parcel Shipped
“Every time we send a parcel out, we lose a pound.”
Constantine: Bankruptcy Left Him With £43,000 After Selling Home at Loss
“I bought it for 200,000 pounds. I sold it for a 100,000. I paid off all the loan sharks. I was left with 43,000 pounds, and I had three kids and no business.”
Constantine: Lush received 1,000 business inquiries monthly early on
“We would get a thousand inquiries a month for people to do business with us.”
Packaging accounts for two-thirds of the cost of bottled shower gel
“If you've got a bottle of shower gel, when it went out from the factory, about two-thirds of the money went into the packaging and the labeling, and only a third into the contents.”