The Ledger
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Leventhal: Pre-Resy reservation software lacked centralized multi-unit guest databases
“Before Resi came along, every individual restaurant unit had its own customer database. It was essentially a customer database on a local server, and from the start, we said, you're, you know, if you have four restaurants, it's all one database.”
Leventhal: Airbnb agreed to both invest in Resy and partner commercially
“At some point in that conversation, we said, you know, we'd like this to be both an investment and a commercial partnership, and they agreed.”
Leventhal: Resy cut fees to zero during COVID, setting industry precedent
“We did two things, and we did them very fast, and then the industry followed. One is, we cut fees to zero. We thought it was really important, symbolically, to say, we are not in a position to be collecting money from restaurants right now, and a lot of the in…”