Southwest claims Smithsonian credit for e-tickets, but Morris Air invented them
David Neeleman · JetBlue Airways: David Neeleman · Feb 4, 2019 · at 27:38
David Neeleman discusses Southwest Airlines' 1993 acquisition of Morris Air and the origin of Southwest's ticketless booking system.
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“They were, and have credit today in the Smithsonian as being the first Ticketless airline, but it was really our system that did it.”
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