Paul Orfalea: Kinko's store partnerships were generally split 60-40
Paul Orfalea · Kinko’s: Paul Orfalea · Aug 21, 2023 · at 30:19
Paul Orfalea describes the capital-sharing partnership model used to scale Kinko's across the United States throughout the 1970s.
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“I put up, generally, 60% of the money. They would put up 40% of the money.”
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“The reason I didn't choose Franchise-een is If they viewed me as a parasite from the top, they would easily go across the street and do it. But I shared in the profits, and they got a good salary, they had a car, we had a pension plan for the partners.”
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Orfalea: Local store equity motivates operators better than minimum-wage employee pay
“You can't rely on minimum wage people to have motivation, and so I always figured if I take in a partner, the fact that they have equity in that individual location would make a big difference in the outcome, which is true.”
Orfalea: Franchisors and franchisees are just people flipping each other off
“Franchisees and franchisors are two people flipping each other off all the time. In other words, if I told the franchisee to do something, they would say, well, he's not, his motivation isn't cure. He just wants more six percent from the top.”