Brian Scudamore, founder of 1-800-GOT-JUNK?, explains how group franchise sales calls converted media attention into rapid franchise expansion.
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“We ended up doing 53 franchise deals that year, which was just unheard of in the franchise space, and things just started to hockey stick and completely explode.”
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Disclosure
Brian Scudamore fired his entire 11-person team at $500K in revenue
“Five years in, we were about a half a million in revenue, and I realized I wasn't having fun any longer. I was avoiding spending time with my employees, and I just, I had the wrong people, and I realized that one bad apple spoils a whole bunch, and I had nine …”
Brian ScudamoreApr 17, 2017▶ 14:461-800-GOT-JUNK?: Brian Scudamore
PredictionOpen · timeframe Nov 2027
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Insight
Scudamore: Audiences connect to founders differently than hired executives
“Everyone buys into a founder story in a different way than a hired gun.”
Brian ScudamoreNov 7, 2024▶ 5:56Advice Line with Brian Scudamore of 1-800-GOT-JUNK?
Insight
Having two impulsive executives at the top fails scaling companies
“But what started to break was that you had two ADD fire ready aim types at the top of the company. That's you and Cameron. Yeah. And that just doesn't work. We started to make poor decisions together.”
Brian ScudamoreApr 17, 2017▶ 26:531-800-GOT-JUNK?: Brian Scudamore
AssertionSupported
Scudamore: 1-800-GOT-JUNK? Revenue Plunged from $119M to $80M
“After 20 years of growth, we went from a hundred and nineteen million in revenue is what we'd hit at that peak at that time, and we dropped down to the eighties.”
Brian ScudamoreApr 17, 2017▶ 28:371-800-GOT-JUNK?: Brian Scudamore
What-if
1-800-GOT-JUNK? was 90 days from bankruptcy before laying off 52 employees
“We couldn't have been closer. I mean, I would have given us another 90 days if we'd continued down that path. We had overspent so drastically. On big bets that didn't pay off, and I had to hunker down. I had to lay off 52 people.”
Brian ScudamoreApr 17, 2017▶ 29:201-800-GOT-JUNK?: Brian Scudamore
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