McKenzie: Billions spent on social media content moderation failed to fix trust
Hamish McKenzie · Substack: Chris Best and Hamish McKenzie · May 12, 2025 · at 58:30
Substack co-founder Hamish McKenzie discusses why Substack chose a hands-off content moderation model rather than following the policy rulebooks of major social networks.
0:00 / 0:18exact quote · 18.5s
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“They've invested billions of dollars on this. They come up with these policy documents that are hundreds of pages long. And it doesn't appear to us like it has actually helped misinformation problems, or it's helped Reduce the level of harassment, or it's helped increase trust in the media ecosystem writ large.”
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