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Scott Svenson: Starbucks pushed to replicate US playbooks abroad without adapting

Scott Svenson · MOD Pizza & Seattle Coffee Company: Scott and Ally Svenson · Jul 24, 2023 · at 43:13

Scott Svenson discusses the corporate pressure within Starbucks to replicate its American operating model across the UK market following Starbucks' acquisition of Seattle Coffee Company.

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“There was a lot of momentum organizationally to simply replicate in a new market what they had success doing elsewhere”

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