Yelp co-founder and CEO Jeremy Stoppelman explains how Google's plans to compete with Yelp in local reviews led to acquisition talks in 2009.
0:00 / 0:26exact quote · 26.9s
720p mp4 · rendered on demand · StarZero watermark
“We started by licensing our content to them in a way that we thought was reasonable, and then over time, it became clear that they really wanted to compete with us directly and collect information. Reviews themselves. And so then they said to us, well, we're going to collect reviews, but we still want your content. And we said, we're not going to compete with ourselves in your Yelp-like property that you're building. That makes no sense. So thank you very much. Like, we're done. And so that actually prompted the conversation of like, well, maybe we should acquire you after all.”
quote is from the automated transcript, cleaned for reading:
filler sounds and stutters are removed, nothing is rephrased. names can be misheard
(the analysis reads context, assessments check outside sources). how →
More from Jeremy Stoppelman
AssertionPartly supported
Jeremy Stoppelman emphatically denies that Yelp allows pay-to-play review manipulation
“The answer is, of course, absolutely not. That's never been the case. And in fact, you can prove it to yourself. Look at any one of our advertisers and see if you find negative reviews. Chances are you will, because everyone gets the occasional negative review…”
Jeremy StoppelmanOct 1, 2020▶ 14:03How I Built Resilience: Jeremy Stoppelman of Yelp
Opinion
Jeremy Stoppelman claims Amazon does not take review integrity seriously
“I don't rely at all on Amazon reviews because I don't think they take the system very seriously. I think they use it as a way to just sell stuff.”
Jeremy StoppelmanOct 1, 2020▶ 20:53How I Built Resilience: Jeremy Stoppelman of Yelp
AssertionSupported
Jeremy Stoppelman says Yelp filters out 25% of submitted reviews on average
“Yelp has a mechanism where 25% on average of reviews are not shown on the businesses page, and we are by far the most aggressive of any review site out there.”
Jeremy StoppelmanOct 1, 2020▶ 17:59How I Built Resilience: Jeremy Stoppelman of Yelp
Insight
Jeremy Stoppelman argues transaction verification fails to prevent fake online reviews
“And there is this like false, I would call it very false belief That if you prove that someone transacted, then that review is therefore trustworthy, but all you have to do is, like, read one of the 20 stories on Amazon about how people still easily game that …”
Jeremy StoppelmanOct 1, 2020▶ 20:13How I Built Resilience: Jeremy Stoppelman of Yelp
Disclosure
Steve Jobs called Stoppelman urging Yelp not to sell to Google
“You know, he said, don't sell to Google. We think you're a great company. We think what you're doing is really interesting. He didn't say, oh, well, Apple, you know, is interested in you, but he did say, is this about money? Because Apple has a lot of money, a…”
Jeremy Stoppelman claims Google takes a lenient stance on fake business reviews
“Google, for instance, doesn't take as harsh a stance on, you know, allowing people to solicit reviews or fake reviews or what have you, like ratings tend to be more positive and business owners love that.”
Jeremy StoppelmanOct 1, 2020▶ 15:32How I Built Resilience: Jeremy Stoppelman of Yelp
Made with StarZero
Turn any episode into a week of clips.
This entire site, over 800 episodes transcribed, diarized, checked and made playable,
runs on the StarZero media pipeline. Drop in your own episode and the podcast clipper finds the
moments worth sharing, cuts them, captions them, and reframes them for every feed.
We use essential cookies to make the site work. With your permission we
also use analytics cookies (Google Analytics and Mixpanel) to understand
usage and improve StarZero. See our Cookie Policy.