Disclosure certainty 4/5 debate potential 2/5

Leventhal: Eater avoided reviews and photos at launch to prioritize publishing speed

Ben Leventhal · Resy and Eater: Ben Leventhal · Jan 20, 2025 · at 11:12

Ben Leventhal describes launching the digital restaurant publication Eater with Lockhart Steele in 2005, explaining why they chose not to compete directly with traditional food critics.

0:00 / 0:40exact quote · 40.9s
720p mp4 · rendered on demand · StarZero watermark
“Now, we did say, we're not gonna write reviews. And we also said, we're not going to post photos of food. And we said, we're really not interested in, in adding to the noise with more photos of food. And we're really not interested in writing reviews because we're actually not going to be any good at that. Because as I still do at that time, we held the big time food critics in extremely high regard and had a ton of respect for what they do. And we just said, we can't compete against those guys. But what we did have was we had the cadence of blogging, which was certainly a competitive advantage. We could post things whenever we wanted to.”

quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →

More from Ben Leventhal

Insight
Leventhal: Consumers resist surge pricing because restaurants feel democratic
“There's something about hospitality that forces consumers into a different mental model than they are using for other Entertainment categories. And I think it's the intimacy of it. I think it's the legacy and the history of hospitality. Restaurants in people's…”
Ben Leventhal Jan 20, 2025 ▶ 32:23 Resy and Eater: Ben Leventhal
Assertion Not checkable as stated
Ben Leventhal: Early online media prioritized publishing speed over accuracy
“The priority was pace and speed, and certainly that took precedence over, I would say, accuracy in some cases.”
Ben Leventhal Jan 20, 2025 ▶ 18:50 Resy and Eater: Ben Leventhal
Opinion
Leventhal: Restaurants are orders of magnitude harder than other small businesses
“If you think about the moving parts at the average independent restaurant and how complicated The production and assembly and delivery of food is to the table, and you compare that to any other small business, it's orders of magnitude more difficult.”
Ben Leventhal Jan 20, 2025 ▶ 25:20 Resy and Eater: Ben Leventhal
Opinion
Leventhal: Metering restaurant software fees based on booking volume is insane
“The idea that more successful restaurants pay more is insane. You pay us a flat fee. Use the software as much as you want it.”
Ben Leventhal Jan 20, 2025 ▶ 43:08 Resy and Eater: Ben Leventhal
Opinion
Ben Leventhal: Eater's 'Death Watch' was harsh and cruel in hindsight
“Knowing what I know now, I wouldn't do things like death watch, which in hindsight were harsh and cruel to the restaurants that became its subjects.”
Ben Leventhal Jan 20, 2025 ▶ 14:45 Resy and Eater: Ben Leventhal
Insight
Leventhal: Independent restaurants with 10% profit margins are crushing it
“If you're running a 10% as an independent restaurant, you're crushing it.”
Ben Leventhal Jan 20, 2025 ▶ 24:59 Resy and Eater: Ben Leventhal
Made with StarZero

Turn any episode into a week of clips.

This entire site, over 800 episodes transcribed, diarized, checked and made playable, runs on the StarZero media pipeline. Drop in your own episode and the podcast clipper finds the moments worth sharing, cuts them, captions them, and reframes them for every feed.