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Ferguson: Nuro uses remote operators to monitor vehicles and drive slowly when needed

Dave Ferguson · HIBT Lab! Nuro: Dave Ferguson · Jan 19, 2023 · at 16:55

Dave Ferguson, co-founder of Nuro, explains how remote human operators supervise and intervene with Nuro's autonomous delivery vehicles on public roads.

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“We have remote operators, we call them guardians, that, that monitor the vehicles. You know, we try to be very careful about ensuring that any vehicles that were operating out in the wild, in the public, that we have really robust monitoring. And we can send commands to the vehicle. We can tell the vehicle, for instance, hey, pull over or, you know, be cautious. We can also answer questions for the vehicle. In limited scenarios, we can drive the vehicle very slowly when the autonomy system, for whatever reason, needs some help.”

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