Herb Kelleher explains how Southwest Airlines pioneered 10-minute gate turnarounds to maximize aircraft utilization and revenue.
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“10 minute turns at the gate. We bring that airplane in, and 10 minutes after it stopped at the gate, you know, It would be pushing back again. And we had airplanes that, ah, you know, were operating 12 hours a day sometimes, so each one of those additional flights represented a revenue generation opportunity that the other carriers didn't have.”
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