Sep 26, 2016 · 31m · how-i-built-this

Radio One: Cathy Hughes

Cathy Hughes · 20m spoken Guy Raz · 7m spoken
0:00 / 0:00

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In this episode of How I Built This, host Guy Raz interviews Cathy Hughes, who chronicles her journey from teenage motherhood and facing 32 loan rejections to founding Radio One and building the largest African American-owned broadcasting enterprise in the United States.

How this conversation actually went

Every chapter scored 0–10 on four independent dynamics. Hover any point for the reasoning behind the score. Guy holds 27.9% of the talking time here. How this is scored →

Guy as informed peer 1.0 Guest teaching 1.2 Guest disagreement 0.6 Guy pushing back 0.0
05100:0010:0020:0030:000:00–3:15 · Guy as informed peer 1/10 Podcast Subscription Request from Guy Raz Guy Raz opens with housekeeping and sets up the background of Cathy Hughes. Hughes reflects warmly on her childhood radio ambitions despite skepticism from others.3:23–5:59 · Guy as informed peer 1/10 Teenage Motherhood, Family Work Ethic, and College Radio Raz asks about the financial difficulty of teenage motherhood, but Hughes reframes it by detailing her multi-generational entrepreneurial upbringing and learning shorthand and ledger accounting as a child.6:00–8:01 · Guy as informed peer 1/10 Mentorship by Tony Brown and Moving to Washington D.C. Hughes recounts being recruited to Howard University by Tony Brown and her awe at seeing Black professionals and leadership in Washington D.C.8:01–12:14 · Guy as informed peer 1/10 Restructuring WHUR and Launching The Quiet Storm Raz assumes the initial audience for The Quiet Storm was predominantly African American, but Hughes clarifies that the format first caught on within the gay community before spreading to the wider Black demographic.12:14–14:35 · Guy as informed peer 1/10 The Boardroom Epiphany to Pursue Independent Ownership When Raz suggests Hughes proactively decided to strike out on her own, Hughes corrects him with 'No, not at all,' sharing the story of how an investor's boardroom insult became an epiphany to start her own business.14:39–18:15 · Guy as informed peer 1/10 Mid-Episode Break and Station Purchase Teaser Raz guides Hughes through the purchase of WOL-AM, highlighting how she faced 32 loan rejections before securing financing from a female banker.18:20–20:46 · Guy as informed peer 1/10 Living Inside the Studio and Managing Heavy Debt When Raz suggests living in the Georgetown station must have been overwhelmingly difficult and stressful, Hughes rejects the premise, explaining that playing offense with creditors kept her optimistic and bankruptcy-free.20:46–24:01 · Guy as informed peer 2/10 Operating 24/7 and Hosting the Morning Drive Show Raz and Hughes bond briefly over the expense of news/talk formats at NPR, and Hughes explains why she had no room for self-doubt or negative advice while sleeping on the station floor.24:01–27:19 · Guy as informed peer 1/10 Achieving Profitability and Scaling Through Turnarounds Hughes corrects Raz's assumption that going public was her own idea, explaining that her son Alfred proposed the IPO after business school to survive post-telecom deregulation consolidation.27:20–30:23 · Guy as informed peer 1/10 Systemic Capital Barriers for Minority Entrepreneurs Hughes educates on institutional lending disparities facing Black entrepreneurs, and when asked about religion vs. spirituality, firmly distinguishes between ritualistic dogma and spiritual self-reliance.30:23–31:56 · Guy as informed peer 0/10 Episode Summary and Production Credits Host outro and credits monologue with zero interactive friction.0:00–3:15 · Guest teaching 0/10 Podcast Subscription Request from Guy Raz Guy Raz opens with housekeeping and sets up the background of Cathy Hughes. Hughes reflects warmly on her childhood radio ambitions despite skepticism from others.3:23–5:59 · Guest teaching 2/10 Teenage Motherhood, Family Work Ethic, and College Radio Raz asks about the financial difficulty of teenage motherhood, but Hughes reframes it by detailing her multi-generational entrepreneurial upbringing and learning shorthand and ledger accounting as a child.6:00–8:01 · Guest teaching 0/10 Mentorship by Tony Brown and Moving to Washington D.C. Hughes recounts being recruited to Howard University by Tony Brown and her awe at seeing Black professionals and leadership in Washington D.C.8:01–12:14 · Guest teaching 2/10 Restructuring WHUR and Launching The Quiet Storm Raz assumes the initial audience for The Quiet Storm was predominantly African American, but Hughes clarifies that the format first caught on within the gay community before spreading to the wider Black demographic.12:14–14:35 · Guest teaching 1/10 The Boardroom Epiphany to Pursue Independent Ownership When Raz suggests Hughes proactively decided to strike out on her own, Hughes corrects him with 'No, not at all,' sharing the story of how an investor's boardroom insult became an epiphany to start her own business.14:39–18:15 · Guest teaching 1/10 Mid-Episode Break and Station Purchase Teaser Raz guides Hughes through the purchase of WOL-AM, highlighting how she faced 32 loan rejections before securing financing from a female banker.18:20–20:46 · Guest teaching 2/10 Living Inside the Studio and Managing Heavy Debt When Raz suggests living in the Georgetown station must have been overwhelmingly difficult and stressful, Hughes rejects the premise, explaining that playing offense with creditors kept her optimistic and bankruptcy-free.20:46–24:01 · Guest teaching 1/10 Operating 24/7 and Hosting the Morning Drive Show Raz and Hughes bond briefly over the expense of news/talk formats at NPR, and Hughes explains why she had no room for self-doubt or negative advice while sleeping on the station floor.24:01–27:19 · Guest teaching 2/10 Achieving Profitability and Scaling Through Turnarounds Hughes corrects Raz's assumption that going public was her own idea, explaining that her son Alfred proposed the IPO after business school to survive post-telecom deregulation consolidation.27:20–30:23 · Guest teaching 2/10 Systemic Capital Barriers for Minority Entrepreneurs Hughes educates on institutional lending disparities facing Black entrepreneurs, and when asked about religion vs. spirituality, firmly distinguishes between ritualistic dogma and spiritual self-reliance.30:23–31:56 · Guest teaching 0/10 Episode Summary and Production Credits Host outro and credits monologue with zero interactive friction.0:00–3:15 · Guest disagreement 0/10 Podcast Subscription Request from Guy Raz Guy Raz opens with housekeeping and sets up the background of Cathy Hughes. Hughes reflects warmly on her childhood radio ambitions despite skepticism from others.3:23–5:59 · Guest disagreement 1/10 Teenage Motherhood, Family Work Ethic, and College Radio Raz asks about the financial difficulty of teenage motherhood, but Hughes reframes it by detailing her multi-generational entrepreneurial upbringing and learning shorthand and ledger accounting as a child.6:00–8:01 · Guest disagreement 0/10 Mentorship by Tony Brown and Moving to Washington D.C. Hughes recounts being recruited to Howard University by Tony Brown and her awe at seeing Black professionals and leadership in Washington D.C.8:01–12:14 · Guest disagreement 1/10 Restructuring WHUR and Launching The Quiet Storm Raz assumes the initial audience for The Quiet Storm was predominantly African American, but Hughes clarifies that the format first caught on within the gay community before spreading to the wider Black demographic.12:14–14:35 · Guest disagreement 1/10 The Boardroom Epiphany to Pursue Independent Ownership When Raz suggests Hughes proactively decided to strike out on her own, Hughes corrects him with 'No, not at all,' sharing the story of how an investor's boardroom insult became an epiphany to start her own business.14:39–18:15 · Guest disagreement 0/10 Mid-Episode Break and Station Purchase Teaser Raz guides Hughes through the purchase of WOL-AM, highlighting how she faced 32 loan rejections before securing financing from a female banker.18:20–20:46 · Guest disagreement 1/10 Living Inside the Studio and Managing Heavy Debt When Raz suggests living in the Georgetown station must have been overwhelmingly difficult and stressful, Hughes rejects the premise, explaining that playing offense with creditors kept her optimistic and bankruptcy-free.20:46–24:01 · Guest disagreement 1/10 Operating 24/7 and Hosting the Morning Drive Show Raz and Hughes bond briefly over the expense of news/talk formats at NPR, and Hughes explains why she had no room for self-doubt or negative advice while sleeping on the station floor.24:01–27:19 · Guest disagreement 1/10 Achieving Profitability and Scaling Through Turnarounds Hughes corrects Raz's assumption that going public was her own idea, explaining that her son Alfred proposed the IPO after business school to survive post-telecom deregulation consolidation.27:20–30:23 · Guest disagreement 1/10 Systemic Capital Barriers for Minority Entrepreneurs Hughes educates on institutional lending disparities facing Black entrepreneurs, and when asked about religion vs. spirituality, firmly distinguishes between ritualistic dogma and spiritual self-reliance.30:23–31:56 · Guest disagreement 0/10 Episode Summary and Production Credits Host outro and credits monologue with zero interactive friction.0:00–3:15 · Guy pushing back 0/10 Podcast Subscription Request from Guy Raz Guy Raz opens with housekeeping and sets up the background of Cathy Hughes. Hughes reflects warmly on her childhood radio ambitions despite skepticism from others.3:23–5:59 · Guy pushing back 0/10 Teenage Motherhood, Family Work Ethic, and College Radio Raz asks about the financial difficulty of teenage motherhood, but Hughes reframes it by detailing her multi-generational entrepreneurial upbringing and learning shorthand and ledger accounting as a child.6:00–8:01 · Guy pushing back 0/10 Mentorship by Tony Brown and Moving to Washington D.C. Hughes recounts being recruited to Howard University by Tony Brown and her awe at seeing Black professionals and leadership in Washington D.C.8:01–12:14 · Guy pushing back 0/10 Restructuring WHUR and Launching The Quiet Storm Raz assumes the initial audience for The Quiet Storm was predominantly African American, but Hughes clarifies that the format first caught on within the gay community before spreading to the wider Black demographic.12:14–14:35 · Guy pushing back 0/10 The Boardroom Epiphany to Pursue Independent Ownership When Raz suggests Hughes proactively decided to strike out on her own, Hughes corrects him with 'No, not at all,' sharing the story of how an investor's boardroom insult became an epiphany to start her own business.14:39–18:15 · Guy pushing back 0/10 Mid-Episode Break and Station Purchase Teaser Raz guides Hughes through the purchase of WOL-AM, highlighting how she faced 32 loan rejections before securing financing from a female banker.18:20–20:46 · Guy pushing back 0/10 Living Inside the Studio and Managing Heavy Debt When Raz suggests living in the Georgetown station must have been overwhelmingly difficult and stressful, Hughes rejects the premise, explaining that playing offense with creditors kept her optimistic and bankruptcy-free.20:46–24:01 · Guy pushing back 0/10 Operating 24/7 and Hosting the Morning Drive Show Raz and Hughes bond briefly over the expense of news/talk formats at NPR, and Hughes explains why she had no room for self-doubt or negative advice while sleeping on the station floor.24:01–27:19 · Guy pushing back 0/10 Achieving Profitability and Scaling Through Turnarounds Hughes corrects Raz's assumption that going public was her own idea, explaining that her son Alfred proposed the IPO after business school to survive post-telecom deregulation consolidation.27:20–30:23 · Guy pushing back 0/10 Systemic Capital Barriers for Minority Entrepreneurs Hughes educates on institutional lending disparities facing Black entrepreneurs, and when asked about religion vs. spirituality, firmly distinguishes between ritualistic dogma and spiritual self-reliance.30:23–31:56 · Guy pushing back 0/10 Episode Summary and Production Credits Host outro and credits monologue with zero interactive friction.

speaking balance: gold is Guy, purple is the guest (3 minute bins)

0:00 · Guy 49.8% · guest 50.2%0:00 · Guy 49.8% · guest 50.2%3:00 · Guy 13.6% · guest 86.4%3:00 · Guy 13.6% · guest 86.4%6:00 · Guy 33.4% · guest 66.6%6:00 · Guy 33.4% · guest 66.6%9:00 · Guy 13.1% · guest 86.9%9:00 · Guy 13.1% · guest 86.9%12:00 · Guy 19.3% · guest 80.7%12:00 · Guy 19.3% · guest 80.7%15:00 · Guy 39.9% · guest 60.1%15:00 · Guy 39.9% · guest 60.1%18:00 · Guy 15% · guest 85%18:00 · Guy 15% · guest 85%21:00 · Guy 13.3% · guest 86.7%21:00 · Guy 13.3% · guest 86.7%24:00 · Guy 19.4% · guest 80.6%24:00 · Guy 19.4% · guest 80.6%27:00 · Guy 26.2% · guest 73.8%27:00 · Guy 26.2% · guest 73.8%30:00 · Guy 84.2% · guest 15.8%30:00 · Guy 84.2% · guest 15.8%
Sharpest disagreement ▶ 12:21 Immediate dismissal of host premise on independent ownership

Hughes immediately interrupts Raz with 'No, not at all. Not at all,' dismantling his assumption that she planned her exit rather than reacting to a boardroom slight.

Hardest push from Guy ▶ 19:40 Raz pressing on the personal strain of debt

Raz pushes Hughes on the emotional and financial strain of living in the radio station after she initially minimizes the hardship.

Biggest teaching moment ▶ 27:32 Exposing systemic capital barriers for Black founders

Hughes delivers a sharp critique of institutional lending bias, contrasting how easily banks financed luxury consumer debt versus essential payroll credit for Black businesses.

Guy holds their own ▶ 21:24 Raz affirms news-talk operational costs

Raz leans into his NPR background to validate Hughes' assessment of news-talk radio being the most expensive format to produce.

the scores for every segment, with the reasoning behind each
ChapterTopicGuy as informed peerGuest teachingGuest disagreementGuy pushing backWhy
Podcast Subscription Request from Guy Raz 1000 Guy Raz opens with housekeeping and sets up the background of Cathy Hughes. Hughes reflects warmly on her childhood radio ambitions despite skepticism from others.
Teenage Motherhood, Family Work Ethic, and College Radio 1210 Raz asks about the financial difficulty of teenage motherhood, but Hughes reframes it by detailing her multi-generational entrepreneurial upbringing and learning shorthand and ledger accounting as a child.
Mentorship by Tony Brown and Moving to Washington D.C. 1000 Hughes recounts being recruited to Howard University by Tony Brown and her awe at seeing Black professionals and leadership in Washington D.C.
Restructuring WHUR and Launching The Quiet Storm 1210 Raz assumes the initial audience for The Quiet Storm was predominantly African American, but Hughes clarifies that the format first caught on within the gay community before spreading to the wider Black demographic.
The Boardroom Epiphany to Pursue Independent Ownership 1110 When Raz suggests Hughes proactively decided to strike out on her own, Hughes corrects him with 'No, not at all,' sharing the story of how an investor's boardroom insult became an epiphany to start her own business.
Mid-Episode Break and Station Purchase Teaser 1100 Raz guides Hughes through the purchase of WOL-AM, highlighting how she faced 32 loan rejections before securing financing from a female banker.
Living Inside the Studio and Managing Heavy Debt 1210 When Raz suggests living in the Georgetown station must have been overwhelmingly difficult and stressful, Hughes rejects the premise, explaining that playing offense with creditors kept her optimistic and bankruptcy-free.
Operating 24/7 and Hosting the Morning Drive Show 2110 Raz and Hughes bond briefly over the expense of news/talk formats at NPR, and Hughes explains why she had no room for self-doubt or negative advice while sleeping on the station floor.
Achieving Profitability and Scaling Through Turnarounds 1210 Hughes corrects Raz's assumption that going public was her own idea, explaining that her son Alfred proposed the IPO after business school to survive post-telecom deregulation consolidation.
Systemic Capital Barriers for Minority Entrepreneurs 1210 Hughes educates on institutional lending disparities facing Black entrepreneurs, and when asked about religion vs. spirituality, firmly distinguishes between ritualistic dogma and spiritual self-reliance.
Episode Summary and Production Credits 0000 Host outro and credits monologue with zero interactive friction.

Statements from this episode (22)

Assertion Contradicted
Hughes: No Black women worked in 1950s Midwestern radio
“There are no black people in radio, particularly no black women, because again, remember, we're isolated in the middle of the United States.”
Cathy Hughes Sep 26, 2016 ▶ 2:50
Insight
Stop working when tasks are completed, not when the clock strikes
“I have been reared to believe, which again, so critical for entrepreneurs, that you don't stop based on what the clock says, you stop based on the accomplishment of the task.”
Cathy Hughes Sep 26, 2016 ▶ 9:20
Assertion Not checkable as stated
WHUR's "The Quiet Storm" initially found a predominantly gay audience
“Interestingly enough, my first audience was gay, predominantly gay. I put the first openly gay air personality on the air at Howard and almost lost the top of my head because of it. So the gay community absolutely loved The Quiet Storm, and then the black comm…”
Cathy Hughes Sep 26, 2016 ▶ 11:44
Assertion Partly supported
Word of mouth drove WHUR from 36th to 3rd in ratings
“It was strictly word of mouth, and it went from, like, number 36 in the ratings to, like, top five, and then when I left, we were number three.”
Cathy Hughes Sep 26, 2016 ▶ 12:03
Disclosure
Competitors offered Hughes double her Howard salary to build a station
“They approached me and offered me double what Howard University was paying me, but more importantly, they offered me the opportunity to build a station from the ground up.”
Cathy Hughes Sep 26, 2016 ▶ 12:59
Disclosure
Hughes demanded an equity position before agreeing to raise capital
“Then they ran out of money, so they told me to shop a package for financing. And I said to them that that's not the responsibility of a general manager, that I will do that if you give me an equity position in your company.”
Cathy Hughes Sep 26, 2016 ▶ 13:18
Assertion Supported
Muhammad Ali and Senator Edward Brooke bid on a D.C. station
“Senator Edward Brooke had just left the United States Senate the first time since, you know, Reconstruction days. That's right. He was a bidder. Muhammad Ali was bidding for it.”
Cathy Hughes Sep 26, 2016 ▶ 15:52
Assertion Not checkable as stated
32 lending institutions rejected Hughes's first radio station loan application
“Said no. 32 lending institutions.”
Cathy Hughes Sep 26, 2016 ▶ 16:37
Assertion Partly supported
A Chemical Bank loan officer approved Hughes's loan her first week
“A female banker, first week on the job, Lydia Colon, Chemical Bank of New York, said that she thought that her first loan, her first week, would be to a Puerto Rican, and she probably guessed that it would be a male, because she was Puerto Rican. She said yes”
Cathy Hughes Sep 26, 2016 ▶ 17:22
Insight
Call lenders upfront with partial payments instead of hiding from debt
“When you have overwhelming financial obligations, the first natural human impulse is to hide, to recoil, not return the call. Well, what I have been trained to do is play offense, not defense, so I would call my lenders, and I would say, I know I owe you 10,00…”
Cathy Hughes Sep 26, 2016 ▶ 19:45
Assertion Not checkable as stated
Radio One never bounced a check or filed for bankruptcy
“I think that it's the reason I've never been foreclosed on, I've never had to file for bankruptcy, and Thank God I have never had a paycheck bounce. I've never had a business check nor personal check bounce because I tried to stay ahead of the issue of not bei…”
Cathy Hughes Sep 26, 2016 ▶ 20:27
Assertion Not checkable as stated
Radio One initially operated 24/7 with only 14 total employees
“I was running a 24 hour, seven day a week broadcasting facility with 14 full and part-time employees total.”
Cathy Hughes Sep 26, 2016 ▶ 20:51
Insight
News-talk is the most expensive radio format to operate
“As you well know here at NPR, it's the most expensive format that you can do.”
Cathy Hughes Sep 26, 2016 ▶ 21:25
Insight
Founders should avoid discussing early business struggles with close loved ones
“When you're starting off in business, you have to be so very careful about who You discuss your hard times with, because those who love you and care for you the most, like your mother, like your best friend, they'll give you the worst damn advice in the world.”
Cathy Hughes Sep 26, 2016 ▶ 23:28
Assertion Supported
Radio One operated for seven years before reaching profitability
“Seven years.”
Cathy Hughes Sep 26, 2016 ▶ 24:06
Insight
Lenders invest in the individual operator, not the business idea
“Lenders don't invest in ideas. Everybody's got ideas. They invest in you. People loan money to the person, not to the business, not to the idea. They have to feel good about you.”
Cathy Hughes Sep 26, 2016 ▶ 24:57
Assertion Supported
One company owned 11% of US radio stations post-deregulation
“With the deregulation, 11% of all radio stations in the United States of America were owned by one company.”
Cathy Hughes Sep 26, 2016 ▶ 25:45
Disclosure
Radio One avoids diversifying outside of the telecommunications industry
“And the other thing that we have done in our company is we stay in our lane. We're not trying to open a restaurant. We're not trying to go into concert promotion. We stay in the telecommunications industry.”
Cathy Hughes Sep 26, 2016 ▶ 26:26
Assertion Partly supported
Radio One scaled to 75 stations after acquiring Clear Channel assets
“75 stations, which was the height when we bought a package of stations from Clear Channel. 75, that had never been done in urban broadcasting before.”
Cathy Hughes Sep 26, 2016 ▶ 26:48
Insight
Entrepreneurs of color face a systemic lack of available capital
“One of the issues that has always faced entrepreneurs of color is the lack of available capital for them to go into business or to maintain their business.”
Cathy Hughes Sep 26, 2016 ▶ 27:33
Insight
Entrepreneurs find consumer car loans easier to secure than business payroll
“So often it's been easier for an entrepreneur to buy a new flashy car than it's been for them to meet payroll, which is a tragedy of us not having as many lending institutions as In our community as we need and want.”
Cathy Hughes Sep 26, 2016 ▶ 28:17
Insight
Entrepreneurial optimism and resilience are acquired skills, not innate traits
“Oh, definitely an acquired skill. If you allow yourself to be bogged down and lose your enthusiasm, then you're dead in the water. But if you remain optimistic and Be cheerful and committed to your goal. There's nothing that can stop you.”
Cathy Hughes Sep 26, 2016 ▶ 29:55
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