Mar 9, 2020 · 42m · how-i-built-this

Stripe: Patrick and John Collison (2018)

Patrick Collison · 14m spoken Guy Raz · 14m spoken John Collison · 6m spoken Kirby Erdely · 1m spoken Manoush Zomorodi · 18s spoken
0:00 / 0:00

gold bands on the timeline = statements, start to end. Hover to read, click to jump. CC turns on captions

In this episode of How I Built This, host Guy Raz interviews Stripe co-founders Patrick and John Collison as they chronicle their journey from rural Ireland to revolutionizing global internet commerce with seven lines of code. The brothers share how they overcame widespread investor skepticism, navigated intricate financial regulations, and engineered an invisible, developer-first payment platform.

How this conversation actually went

Every chapter scored 0–10 on four independent dynamics. Hover any point for the reasoning behind the score. Guy holds 39.7% of the talking time here. How this is scored →

Guy as informed peer 3.7 Guest teaching 3.4 Guest disagreement 1.3 Guy pushing back 1.4
05100:0015:0030:003:17–7:34 · Guy as informed peer 3/10 Rural Irish Roots and Early Passion for Coding Guy Raz prompts the Collison brothers on their childhood background in County Tipperary and early coding interests. Patrick gently corrects Raz's assumption that people knew they were prodigies, explaining that the Young Scientist contest was the first time anyone paid attention.7:37–10:38 · Guy as informed peer 4/10 From MIT and Harvard to Selling Auctomatic Raz walks through their matriculation at MIT and Harvard and the founding and acquisition of Auctomatic. Patrick explains how Auctomatic provided critical financial independence and space for deeper technical reflection.10:39–15:13 · Guy as informed peer 4/10 Identifying the Broken World of Online Payments Raz asks why existing solutions like PayPal or Amazon did not satisfy internet businesses in 2009. Patrick and John educate Raz on the core difference between consumer-to-consumer payments and business infrastructure at scale.15:14–20:31 · Guy as informed peer 4/10 Overcoming Skepticism and Building Bank Partnerships Raz questions how two young founders thought they could navigate banking regulations that deterred giants like Apple and Google. Patrick details their methodical partnership approach and reframes VC skepticism as broader post-financial-crisis tech pessimism rather than doubt about their youth.20:34–25:39 · Guy as informed peer 4/10 Mid-Roll Break and Program Identifier The segment covers the mid-roll break, their pivotal initial meeting pitching Peter Thiel, and technical mechanics behind Stripe's API. John explains how Stripe securely abstracts financial complexity from merchants.25:39–28:21 · Guy as informed peer 5/10 Public Launch, Fast Growth, and Bank Alliances Raz probes Stripe's business model, customer acquisition, and transaction fee economics. Patrick notes their deliberate decision to partner with legacy financial institutions rather than attempting to bypass them.28:21–31:00 · Guy as informed peer 4/10 Competitive Moats and the Art of Great Software Raz asks why well-capitalized incumbents did not simply clone Stripe's software. Patrick offers a philosophical schooling on the nature of software engineering, contrasting capital-intensive steel manufacturing with creative craft.31:00–33:06 · Guy as informed peer 4/10 Responding to Multibillion-Dollar Valuations and Luck Raz presses the founders on their multibillion-dollar valuation and the balance between personal skill and luck. John downplays backward-looking vanity numbers, while Patrick redistributes credit to team execution and good fortune.33:08–35:30 · Guy as informed peer 3/10 The Greg LeMond Cycling Analogy and Future Vision Raz inquires whether the brothers ever celebrated their rapid ascent to unicorn status. Patrick rejects the premise of milestone satisfaction, quoting cyclist Greg LeMond to illustrate how operational strain only intensifies with scale.35:35–40:41 · Guy as informed peer 2/10 Stripe Interview Conclusion and Valuation Update Raz provides an updated valuation figure for Stripe and transitions into the listener-submitted 'How You Built That' segment featuring Kirby Erdaly of Orange Screw. Erdaly recounts dealing with counterfeiters and legal enforcement.3:17–7:34 · Guest teaching 3/10 Rural Irish Roots and Early Passion for Coding Guy Raz prompts the Collison brothers on their childhood background in County Tipperary and early coding interests. Patrick gently corrects Raz's assumption that people knew they were prodigies, explaining that the Young Scientist contest was the first time anyone paid attention.7:37–10:38 · Guest teaching 2/10 From MIT and Harvard to Selling Auctomatic Raz walks through their matriculation at MIT and Harvard and the founding and acquisition of Auctomatic. Patrick explains how Auctomatic provided critical financial independence and space for deeper technical reflection.10:39–15:13 · Guest teaching 5/10 Identifying the Broken World of Online Payments Raz asks why existing solutions like PayPal or Amazon did not satisfy internet businesses in 2009. Patrick and John educate Raz on the core difference between consumer-to-consumer payments and business infrastructure at scale.15:14–20:31 · Guest teaching 4/10 Overcoming Skepticism and Building Bank Partnerships Raz questions how two young founders thought they could navigate banking regulations that deterred giants like Apple and Google. Patrick details their methodical partnership approach and reframes VC skepticism as broader post-financial-crisis tech pessimism rather than doubt about their youth.20:34–25:39 · Guest teaching 3/10 Mid-Roll Break and Program Identifier The segment covers the mid-roll break, their pivotal initial meeting pitching Peter Thiel, and technical mechanics behind Stripe's API. John explains how Stripe securely abstracts financial complexity from merchants.25:39–28:21 · Guest teaching 3/10 Public Launch, Fast Growth, and Bank Alliances Raz probes Stripe's business model, customer acquisition, and transaction fee economics. Patrick notes their deliberate decision to partner with legacy financial institutions rather than attempting to bypass them.28:21–31:00 · Guest teaching 5/10 Competitive Moats and the Art of Great Software Raz asks why well-capitalized incumbents did not simply clone Stripe's software. Patrick offers a philosophical schooling on the nature of software engineering, contrasting capital-intensive steel manufacturing with creative craft.31:00–33:06 · Guest teaching 4/10 Responding to Multibillion-Dollar Valuations and Luck Raz presses the founders on their multibillion-dollar valuation and the balance between personal skill and luck. John downplays backward-looking vanity numbers, while Patrick redistributes credit to team execution and good fortune.33:08–35:30 · Guest teaching 4/10 The Greg LeMond Cycling Analogy and Future Vision Raz inquires whether the brothers ever celebrated their rapid ascent to unicorn status. Patrick rejects the premise of milestone satisfaction, quoting cyclist Greg LeMond to illustrate how operational strain only intensifies with scale.35:35–40:41 · Guest teaching 1/10 Stripe Interview Conclusion and Valuation Update Raz provides an updated valuation figure for Stripe and transitions into the listener-submitted 'How You Built That' segment featuring Kirby Erdaly of Orange Screw. Erdaly recounts dealing with counterfeiters and legal enforcement.3:17–7:34 · Guest disagreement 1/10 Rural Irish Roots and Early Passion for Coding Guy Raz prompts the Collison brothers on their childhood background in County Tipperary and early coding interests. Patrick gently corrects Raz's assumption that people knew they were prodigies, explaining that the Young Scientist contest was the first time anyone paid attention.7:37–10:38 · Guest disagreement 1/10 From MIT and Harvard to Selling Auctomatic Raz walks through their matriculation at MIT and Harvard and the founding and acquisition of Auctomatic. Patrick explains how Auctomatic provided critical financial independence and space for deeper technical reflection.10:39–15:13 · Guest disagreement 2/10 Identifying the Broken World of Online Payments Raz asks why existing solutions like PayPal or Amazon did not satisfy internet businesses in 2009. Patrick and John educate Raz on the core difference between consumer-to-consumer payments and business infrastructure at scale.15:14–20:31 · Guest disagreement 2/10 Overcoming Skepticism and Building Bank Partnerships Raz questions how two young founders thought they could navigate banking regulations that deterred giants like Apple and Google. Patrick details their methodical partnership approach and reframes VC skepticism as broader post-financial-crisis tech pessimism rather than doubt about their youth.20:34–25:39 · Guest disagreement 1/10 Mid-Roll Break and Program Identifier The segment covers the mid-roll break, their pivotal initial meeting pitching Peter Thiel, and technical mechanics behind Stripe's API. John explains how Stripe securely abstracts financial complexity from merchants.25:39–28:21 · Guest disagreement 1/10 Public Launch, Fast Growth, and Bank Alliances Raz probes Stripe's business model, customer acquisition, and transaction fee economics. Patrick notes their deliberate decision to partner with legacy financial institutions rather than attempting to bypass them.28:21–31:00 · Guest disagreement 2/10 Competitive Moats and the Art of Great Software Raz asks why well-capitalized incumbents did not simply clone Stripe's software. Patrick offers a philosophical schooling on the nature of software engineering, contrasting capital-intensive steel manufacturing with creative craft.31:00–33:06 · Guest disagreement 2/10 Responding to Multibillion-Dollar Valuations and Luck Raz presses the founders on their multibillion-dollar valuation and the balance between personal skill and luck. John downplays backward-looking vanity numbers, while Patrick redistributes credit to team execution and good fortune.33:08–35:30 · Guest disagreement 1/10 The Greg LeMond Cycling Analogy and Future Vision Raz inquires whether the brothers ever celebrated their rapid ascent to unicorn status. Patrick rejects the premise of milestone satisfaction, quoting cyclist Greg LeMond to illustrate how operational strain only intensifies with scale.35:35–40:41 · Guest disagreement 0/10 Stripe Interview Conclusion and Valuation Update Raz provides an updated valuation figure for Stripe and transitions into the listener-submitted 'How You Built That' segment featuring Kirby Erdaly of Orange Screw. Erdaly recounts dealing with counterfeiters and legal enforcement.3:17–7:34 · Guy pushing back 1/10 Rural Irish Roots and Early Passion for Coding Guy Raz prompts the Collison brothers on their childhood background in County Tipperary and early coding interests. Patrick gently corrects Raz's assumption that people knew they were prodigies, explaining that the Young Scientist contest was the first time anyone paid attention.7:37–10:38 · Guy pushing back 1/10 From MIT and Harvard to Selling Auctomatic Raz walks through their matriculation at MIT and Harvard and the founding and acquisition of Auctomatic. Patrick explains how Auctomatic provided critical financial independence and space for deeper technical reflection.10:39–15:13 · Guy pushing back 2/10 Identifying the Broken World of Online Payments Raz asks why existing solutions like PayPal or Amazon did not satisfy internet businesses in 2009. Patrick and John educate Raz on the core difference between consumer-to-consumer payments and business infrastructure at scale.15:14–20:31 · Guy pushing back 2/10 Overcoming Skepticism and Building Bank Partnerships Raz questions how two young founders thought they could navigate banking regulations that deterred giants like Apple and Google. Patrick details their methodical partnership approach and reframes VC skepticism as broader post-financial-crisis tech pessimism rather than doubt about their youth.20:34–25:39 · Guy pushing back 1/10 Mid-Roll Break and Program Identifier The segment covers the mid-roll break, their pivotal initial meeting pitching Peter Thiel, and technical mechanics behind Stripe's API. John explains how Stripe securely abstracts financial complexity from merchants.25:39–28:21 · Guy pushing back 2/10 Public Launch, Fast Growth, and Bank Alliances Raz probes Stripe's business model, customer acquisition, and transaction fee economics. Patrick notes their deliberate decision to partner with legacy financial institutions rather than attempting to bypass them.28:21–31:00 · Guy pushing back 2/10 Competitive Moats and the Art of Great Software Raz asks why well-capitalized incumbents did not simply clone Stripe's software. Patrick offers a philosophical schooling on the nature of software engineering, contrasting capital-intensive steel manufacturing with creative craft.31:00–33:06 · Guy pushing back 2/10 Responding to Multibillion-Dollar Valuations and Luck Raz presses the founders on their multibillion-dollar valuation and the balance between personal skill and luck. John downplays backward-looking vanity numbers, while Patrick redistributes credit to team execution and good fortune.33:08–35:30 · Guy pushing back 1/10 The Greg LeMond Cycling Analogy and Future Vision Raz inquires whether the brothers ever celebrated their rapid ascent to unicorn status. Patrick rejects the premise of milestone satisfaction, quoting cyclist Greg LeMond to illustrate how operational strain only intensifies with scale.35:35–40:41 · Guy pushing back 0/10 Stripe Interview Conclusion and Valuation Update Raz provides an updated valuation figure for Stripe and transitions into the listener-submitted 'How You Built That' segment featuring Kirby Erdaly of Orange Screw. Erdaly recounts dealing with counterfeiters and legal enforcement.

speaking balance: gold is Guy, purple is the guest (3 minute bins)

0:00 · Guy 85.6% · guest 14.4%0:00 · Guy 85.6% · guest 14.4%3:00 · Guy 36.7% · guest 63.3%3:00 · Guy 36.7% · guest 63.3%6:00 · Guy 36.7% · guest 63.3%6:00 · Guy 36.7% · guest 63.3%9:00 · Guy 50.3% · guest 49.7%9:00 · Guy 50.3% · guest 49.7%12:00 · Guy 23.3% · guest 76.7%12:00 · Guy 23.3% · guest 76.7%15:00 · Guy 22.1% · guest 77.9%15:00 · Guy 22.1% · guest 77.9%18:00 · Guy 24.5% · guest 75.5%18:00 · Guy 24.5% · guest 75.5%21:00 · Guy 42.1% · guest 57.9%21:00 · Guy 42.1% · guest 57.9%24:00 · Guy 28.5% · guest 71.5%24:00 · Guy 28.5% · guest 71.5%27:00 · Guy 28.1% · guest 71.9%27:00 · Guy 28.1% · guest 71.9%30:00 · Guy 19.2% · guest 80.8%30:00 · Guy 19.2% · guest 80.8%33:00 · Guy 36.8% · guest 63.2%33:00 · Guy 36.8% · guest 63.2%36:00 · Guy 57.5% · guest 42.5%36:00 · Guy 57.5% · guest 42.5%39:00 · Guy 64.7% · guest 35.3%39:00 · Guy 64.7% · guest 35.3%42:00 · Guy 0% · guest 100%42:00 · Guy 0% · guest 100%
Sharpest disagreement ▶ 18:30 Patrick rejects the young founders narrative

Patrick refutes Raz's suggestion that investors doubted their age or management ability, clarifying that Silicon Valley embraces young founders and investors simply doubted the market opportunity.

Hardest push from Guy ▶ 29:40 Raz presses on lack of competitive retaliation

Raz directly challenges why massive incumbents like PayPal or Square did not immediately copy Stripe's clean API once it started gaining traction.

Biggest teaching moment ▶ 29:55 Patrick explains the uncopyable craft of software

Patrick provides a deep conceptual breakdown comparing software to writing novels rather than manufacturing steel, explaining why capital alone cannot buy product intuition or beat agile startups.

Guy holds their own ▶ 26:50 Raz outlines Stripe's take rate and financial risk

Raz demonstrates strong understanding of payments mechanics, articulating Stripe's 2.9% transaction fee structure and questioning the regulatory exposure from major banking institutions.

the scores for every segment, with the reasoning behind each
ChapterTopicGuy as informed peerGuest teachingGuest disagreementGuy pushing backWhy
Rural Irish Roots and Early Passion for Coding 3311 Guy Raz prompts the Collison brothers on their childhood background in County Tipperary and early coding interests. Patrick gently corrects Raz's assumption that people knew they were prodigies, explaining that the Young Scientist contest was the first time anyone paid attention.
From MIT and Harvard to Selling Auctomatic 4211 Raz walks through their matriculation at MIT and Harvard and the founding and acquisition of Auctomatic. Patrick explains how Auctomatic provided critical financial independence and space for deeper technical reflection.
Identifying the Broken World of Online Payments 4522 Raz asks why existing solutions like PayPal or Amazon did not satisfy internet businesses in 2009. Patrick and John educate Raz on the core difference between consumer-to-consumer payments and business infrastructure at scale.
Overcoming Skepticism and Building Bank Partnerships 4422 Raz questions how two young founders thought they could navigate banking regulations that deterred giants like Apple and Google. Patrick details their methodical partnership approach and reframes VC skepticism as broader post-financial-crisis tech pessimism rather than doubt about their youth.
Mid-Roll Break and Program Identifier 4311 The segment covers the mid-roll break, their pivotal initial meeting pitching Peter Thiel, and technical mechanics behind Stripe's API. John explains how Stripe securely abstracts financial complexity from merchants.
Public Launch, Fast Growth, and Bank Alliances 5312 Raz probes Stripe's business model, customer acquisition, and transaction fee economics. Patrick notes their deliberate decision to partner with legacy financial institutions rather than attempting to bypass them.
Competitive Moats and the Art of Great Software 4522 Raz asks why well-capitalized incumbents did not simply clone Stripe's software. Patrick offers a philosophical schooling on the nature of software engineering, contrasting capital-intensive steel manufacturing with creative craft.
Responding to Multibillion-Dollar Valuations and Luck 4422 Raz presses the founders on their multibillion-dollar valuation and the balance between personal skill and luck. John downplays backward-looking vanity numbers, while Patrick redistributes credit to team execution and good fortune.
The Greg LeMond Cycling Analogy and Future Vision 3411 Raz inquires whether the brothers ever celebrated their rapid ascent to unicorn status. Patrick rejects the premise of milestone satisfaction, quoting cyclist Greg LeMond to illustrate how operational strain only intensifies with scale.
Stripe Interview Conclusion and Valuation Update 2100 Raz provides an updated valuation figure for Stripe and transitions into the listener-submitted 'How You Built That' segment featuring Kirby Erdaly of Orange Screw. Erdaly recounts dealing with counterfeiters and legal enforcement.

Statements from this episode (13)

Insight
Patrick Collison's serious projects have always been tools creating leverage
“I mean, from a very early stage, I was interested in sort of working on tools or just kind of building things that created leverage for others, and that basically the whole point of working on this programming language was to provide a tool that would make it …”
Patrick Collison Mar 9, 2020 ▶ 7:08
Insight
Patrick Collison: Tech startups avoid hard problems spanning multiple domains
“Technology companies, startups tended, and still tend, I mean, for understandable reasons, to kind of shy away from things, from problems that sort of, ah, where you have to solve a lot of hard problems in multiple domains.”
Patrick Collison Mar 9, 2020 ▶ 13:54
Opinion
Patrick Collison: PayPal was designed for consumers, not internet businesses
“So the basic issue with PayPal was that it's designed for consumers, not for businesses. And so if you're building an app, if you're building, you know, a website, if you're building a new marketplace, something like this, PayPal works okay for sending, you kn…”
Patrick Collison Mar 9, 2020 ▶ 14:30
Insight
Patrick Collison: Significant work is very commonly done in one's twenties
“By the time people become famous because the thing they worked on succeeded, they tend to be older. But that means the mental image we have of people who do successful things is like 10 to 20 years, maybe even more, older than the ages at which they tend to ha…”
Patrick Collison Mar 9, 2020 ▶ 18:34
Assertion Not checkable as stated
Patrick Collison: Early investors rejected Stripe's business model, not its team
“Most investors said no, but the reason was much more, or reasons were much more because they just thought it was a bad idea rather than the kind of bad people to execute it.”
Patrick Collison Mar 9, 2020 ▶ 19:20
Assertion Open · timeframe Mar 2020
Peter Thiel invested $200,000 in Stripe on the spot
“But Peter being such a, sort of, you know, an inveterate contrarian was quite sympathetic to this case, and decided on the spot to make, you know, a fairly material investment of 200,000 dollars.”
Patrick Collison Mar 9, 2020 ▶ 22:02
Insight
John Collison: Payments has shifted from tactical vendor decision to product strategy
“For internet businesses, payments is actually part of the strategy that matters. It's part of the product experience. And so basically, I think this used to be a fairly tactical vendor decision for the business, where it was just something that needs to be tak…”
John Collison Mar 9, 2020 ▶ 22:55
Assertion Not checkable as stated
Patrick Collison: Developers consistently integrated Stripe in an afternoon and launched next day
“We had lots of stories of people integrating payments in an afternoon or an evening, and then launching their business the next day. And that just worked consistently. That was a big break from what had prevailed before.”
Patrick Collison Mar 9, 2020 ▶ 25:28
Assertion Supported
Collison: Stripe Co-Developed Payout Tech to Help Lyft Pay Drivers
“So in Lyft's case, for example, they wanted to not just charge their customers, but they wanted to pay their drivers and there was no product that enabled a really good driver payment experience, and so we've kind of co-evolved with them to enable the best End…”
Patrick Collison Mar 9, 2020 ▶ 26:36
Insight
Patrick Collison: Tech hubris fails; financial infrastructure requires traditional banking partnerships
“Technology companies, I think, often have a sort of go it alone mentality. We'll build it all in-house. We'll do it all ourselves. We can do things better than ever in the outside world. Whereas we thought that Stripe would only be possible, and it would only …”
Patrick Collison Mar 9, 2020 ▶ 27:45
Insight
Patrick Collison: Money cannot be mechanically turned into great software products
“And this is one of the great facts about our industry is that you cannot turn Money into great products as a kind of mechanical operation. If it were possible, there would be many more great iPhone competitors. Facebook would have been long since eclipsed by M…”
Patrick Collison Mar 9, 2020 ▶ 29:16
Opinion
Patrick Collison: Google had every advantage over Facebook and still lost
“Google should have beaten Facebook. Google had every advantage against Facebook. They had you know, more people, more money, more distribution, more brand recognition, more of kind of any of the obvious inputs, and yet somehow there was something missing.”
Patrick Collison Mar 9, 2020 ▶ 30:42
Insight
Patrick Collison: Scaling a startup never gets easier, challenges just change form
“And it kind of feels like that in the startup, where every day now, the problems and challenges are, and, you know, visceral pain is just as acute as when we were starting out. The problem is just of a different form.”
Patrick Collison Mar 9, 2020 ▶ 34:57
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