May 4, 2020 · 1h 5m · how-i-built-this

Cotopaxi: Davis Smith

Davis Smith · 43m spoken Guy Raz · 16m spoken
0:00 / 0:00

gold bands on the timeline = statements, start to end. Hover to read, click to jump. CC turns on captions

In this episode of NPR's 'How I Built This,' host Guy Raz interviews entrepreneur Davis Smith on how his upbringing in Latin America and early business ventures inspired him to create Cotopaxi, an outdoor gear company structured as a benefit corporation dedicated to eradicating global poverty.

How this conversation actually went

Every chapter scored 0–10 on four independent dynamics. Hover any point for the reasoning behind the score. Guy holds 27.8% of the talking time here. How this is scored →

Guy as informed peer 2.1 Guest teaching 1.5 Guest disagreement 0.2 Guy pushing back 1.1
05100:0015:0030:0045:001:00:000:00–3:32 · Guy as informed peer 1/10 NPR Listener Survey Announcement Introductory housekeeping and show setup. Guy Raz outlines the show's premise and the B-Corp model in an expository monologue.3:33–6:43 · Guy as informed peer 2/10 Formative Years and Missionary Service in Bolivia Collaborative biographical interview discussing Smith's early childhood in Latin America and his LDS mission in Bolivia. Raz asks supportive framing questions.6:44–9:30 · Guy as informed peer 1/10 Elevator Pitch and Mentorship from Steve Gibson Smith details his pivotal interaction with mentor Steve Gibson in an elevator. The interaction is amiable and storytelling-driven.9:31–17:37 · Guy as informed peer 3/10 First Venture: The Rise of PoolTables.com Raz playfully questions the leap from high-minded social goals to selling pool tables online, which Smith candidly acknowledges as a necessary learning step.17:38–20:03 · Guy as informed peer 2/10 Pursuing Higher Education and Selling the Business Raz questions the logic of leaving a profitable business to attend business school, contrasting it with unprofitable unicorns like Uber, prompting Smith to explain his long-term value perspective.20:04–27:05 · Guy as informed peer 2/10 Building Baby.com.br in the Brazilian Market Discussion of launching Baby.com.br in Brazil. Smith details the market opportunity, academic research, and early fundraising traction.27:05–35:30 · Guy as informed peer 3/10 Brazilian Bureaucracy and a Painful Co-Founder Split Raz directly probes the painful failure in Brazil and co-founder strain with family. Smith reflects openly on management differences and systemic headwinds.35:30–39:17 · Guy as informed peer 1/10 The Memory of Edgar and Cotopaxi's Concept Smith shares the emotional backstory of meeting Edgar in Peru and his lingering fears of launching a solo venture without his cousin.39:32–46:43 · Guy as informed peer 3/10 Establishing Cotopaxi as a Benefit Corporation Raz demonstrates clear knowledge of benefit corporations, naming large B-Corps like Danone and Ben & Jerry's, while Smith explains incorporating as a B-Corp from day one.46:44–49:21 · Guy as informed peer 2/10 Supply Chain Ethics and Remnant Fabric Bags Smith explains Cotopaxi's remnant fabric initiative and meeting co-founder Stephan Jacob. Raz asks how Smith learned apparel manufacturing without prior experience.49:21–54:22 · Guy as informed peer 2/10 Viral Marketing and the Questival Launch Strategy Discussion of the Questival launch campaign and llama marketing. Raz tests the Craigslist claim in real time and questions broader distribution beyond Utah.54:23–59:37 · Guy as informed peer 4/10 Evaluating Impact Metrics and Commercial Viability Raz delivers his strongest pushback of the interview, questioning supply chain auditing rigor and investor return potential. Smith addresses ethical oversights and evolution.59:39–1:04:16 · Guy as informed peer 2/10 Navigating COVID-19 and Reflections on Luck Reflections on navigating early pandemic store closures and Raz's signature question on attributing success to skill versus luck.0:00–3:32 · Guest teaching 0/10 NPR Listener Survey Announcement Introductory housekeeping and show setup. Guy Raz outlines the show's premise and the B-Corp model in an expository monologue.3:33–6:43 · Guest teaching 1/10 Formative Years and Missionary Service in Bolivia Collaborative biographical interview discussing Smith's early childhood in Latin America and his LDS mission in Bolivia. Raz asks supportive framing questions.6:44–9:30 · Guest teaching 1/10 Elevator Pitch and Mentorship from Steve Gibson Smith details his pivotal interaction with mentor Steve Gibson in an elevator. The interaction is amiable and storytelling-driven.9:31–17:37 · Guest teaching 2/10 First Venture: The Rise of PoolTables.com Raz playfully questions the leap from high-minded social goals to selling pool tables online, which Smith candidly acknowledges as a necessary learning step.17:38–20:03 · Guest teaching 2/10 Pursuing Higher Education and Selling the Business Raz questions the logic of leaving a profitable business to attend business school, contrasting it with unprofitable unicorns like Uber, prompting Smith to explain his long-term value perspective.20:04–27:05 · Guest teaching 2/10 Building Baby.com.br in the Brazilian Market Discussion of launching Baby.com.br in Brazil. Smith details the market opportunity, academic research, and early fundraising traction.27:05–35:30 · Guest teaching 2/10 Brazilian Bureaucracy and a Painful Co-Founder Split Raz directly probes the painful failure in Brazil and co-founder strain with family. Smith reflects openly on management differences and systemic headwinds.35:30–39:17 · Guest teaching 1/10 The Memory of Edgar and Cotopaxi's Concept Smith shares the emotional backstory of meeting Edgar in Peru and his lingering fears of launching a solo venture without his cousin.39:32–46:43 · Guest teaching 2/10 Establishing Cotopaxi as a Benefit Corporation Raz demonstrates clear knowledge of benefit corporations, naming large B-Corps like Danone and Ben & Jerry's, while Smith explains incorporating as a B-Corp from day one.46:44–49:21 · Guest teaching 2/10 Supply Chain Ethics and Remnant Fabric Bags Smith explains Cotopaxi's remnant fabric initiative and meeting co-founder Stephan Jacob. Raz asks how Smith learned apparel manufacturing without prior experience.49:21–54:22 · Guest teaching 1/10 Viral Marketing and the Questival Launch Strategy Discussion of the Questival launch campaign and llama marketing. Raz tests the Craigslist claim in real time and questions broader distribution beyond Utah.54:23–59:37 · Guest teaching 3/10 Evaluating Impact Metrics and Commercial Viability Raz delivers his strongest pushback of the interview, questioning supply chain auditing rigor and investor return potential. Smith addresses ethical oversights and evolution.59:39–1:04:16 · Guest teaching 1/10 Navigating COVID-19 and Reflections on Luck Reflections on navigating early pandemic store closures and Raz's signature question on attributing success to skill versus luck.0:00–3:32 · Guest disagreement 0/10 NPR Listener Survey Announcement Introductory housekeeping and show setup. Guy Raz outlines the show's premise and the B-Corp model in an expository monologue.3:33–6:43 · Guest disagreement 0/10 Formative Years and Missionary Service in Bolivia Collaborative biographical interview discussing Smith's early childhood in Latin America and his LDS mission in Bolivia. Raz asks supportive framing questions.6:44–9:30 · Guest disagreement 0/10 Elevator Pitch and Mentorship from Steve Gibson Smith details his pivotal interaction with mentor Steve Gibson in an elevator. The interaction is amiable and storytelling-driven.9:31–17:37 · Guest disagreement 1/10 First Venture: The Rise of PoolTables.com Raz playfully questions the leap from high-minded social goals to selling pool tables online, which Smith candidly acknowledges as a necessary learning step.17:38–20:03 · Guest disagreement 0/10 Pursuing Higher Education and Selling the Business Raz questions the logic of leaving a profitable business to attend business school, contrasting it with unprofitable unicorns like Uber, prompting Smith to explain his long-term value perspective.20:04–27:05 · Guest disagreement 0/10 Building Baby.com.br in the Brazilian Market Discussion of launching Baby.com.br in Brazil. Smith details the market opportunity, academic research, and early fundraising traction.27:05–35:30 · Guest disagreement 1/10 Brazilian Bureaucracy and a Painful Co-Founder Split Raz directly probes the painful failure in Brazil and co-founder strain with family. Smith reflects openly on management differences and systemic headwinds.35:30–39:17 · Guest disagreement 0/10 The Memory of Edgar and Cotopaxi's Concept Smith shares the emotional backstory of meeting Edgar in Peru and his lingering fears of launching a solo venture without his cousin.39:32–46:43 · Guest disagreement 0/10 Establishing Cotopaxi as a Benefit Corporation Raz demonstrates clear knowledge of benefit corporations, naming large B-Corps like Danone and Ben & Jerry's, while Smith explains incorporating as a B-Corp from day one.46:44–49:21 · Guest disagreement 0/10 Supply Chain Ethics and Remnant Fabric Bags Smith explains Cotopaxi's remnant fabric initiative and meeting co-founder Stephan Jacob. Raz asks how Smith learned apparel manufacturing without prior experience.49:21–54:22 · Guest disagreement 0/10 Viral Marketing and the Questival Launch Strategy Discussion of the Questival launch campaign and llama marketing. Raz tests the Craigslist claim in real time and questions broader distribution beyond Utah.54:23–59:37 · Guest disagreement 1/10 Evaluating Impact Metrics and Commercial Viability Raz delivers his strongest pushback of the interview, questioning supply chain auditing rigor and investor return potential. Smith addresses ethical oversights and evolution.59:39–1:04:16 · Guest disagreement 0/10 Navigating COVID-19 and Reflections on Luck Reflections on navigating early pandemic store closures and Raz's signature question on attributing success to skill versus luck.0:00–3:32 · Guy pushing back 0/10 NPR Listener Survey Announcement Introductory housekeeping and show setup. Guy Raz outlines the show's premise and the B-Corp model in an expository monologue.3:33–6:43 · Guy pushing back 0/10 Formative Years and Missionary Service in Bolivia Collaborative biographical interview discussing Smith's early childhood in Latin America and his LDS mission in Bolivia. Raz asks supportive framing questions.6:44–9:30 · Guy pushing back 0/10 Elevator Pitch and Mentorship from Steve Gibson Smith details his pivotal interaction with mentor Steve Gibson in an elevator. The interaction is amiable and storytelling-driven.9:31–17:37 · Guy pushing back 2/10 First Venture: The Rise of PoolTables.com Raz playfully questions the leap from high-minded social goals to selling pool tables online, which Smith candidly acknowledges as a necessary learning step.17:38–20:03 · Guy pushing back 2/10 Pursuing Higher Education and Selling the Business Raz questions the logic of leaving a profitable business to attend business school, contrasting it with unprofitable unicorns like Uber, prompting Smith to explain his long-term value perspective.20:04–27:05 · Guy pushing back 0/10 Building Baby.com.br in the Brazilian Market Discussion of launching Baby.com.br in Brazil. Smith details the market opportunity, academic research, and early fundraising traction.27:05–35:30 · Guy pushing back 3/10 Brazilian Bureaucracy and a Painful Co-Founder Split Raz directly probes the painful failure in Brazil and co-founder strain with family. Smith reflects openly on management differences and systemic headwinds.35:30–39:17 · Guy pushing back 0/10 The Memory of Edgar and Cotopaxi's Concept Smith shares the emotional backstory of meeting Edgar in Peru and his lingering fears of launching a solo venture without his cousin.39:32–46:43 · Guy pushing back 1/10 Establishing Cotopaxi as a Benefit Corporation Raz demonstrates clear knowledge of benefit corporations, naming large B-Corps like Danone and Ben & Jerry's, while Smith explains incorporating as a B-Corp from day one.46:44–49:21 · Guy pushing back 1/10 Supply Chain Ethics and Remnant Fabric Bags Smith explains Cotopaxi's remnant fabric initiative and meeting co-founder Stephan Jacob. Raz asks how Smith learned apparel manufacturing without prior experience.49:21–54:22 · Guy pushing back 1/10 Viral Marketing and the Questival Launch Strategy Discussion of the Questival launch campaign and llama marketing. Raz tests the Craigslist claim in real time and questions broader distribution beyond Utah.54:23–59:37 · Guy pushing back 4/10 Evaluating Impact Metrics and Commercial Viability Raz delivers his strongest pushback of the interview, questioning supply chain auditing rigor and investor return potential. Smith addresses ethical oversights and evolution.59:39–1:04:16 · Guy pushing back 0/10 Navigating COVID-19 and Reflections on Luck Reflections on navigating early pandemic store closures and Raz's signature question on attributing success to skill versus luck.

speaking balance: gold is Guy, purple is the guest (3 minute bins)

0:00 · Guy 89.9% · guest 10.1%0:00 · Guy 89.9% · guest 10.1%3:00 · Guy 34.3% · guest 65.7%3:00 · Guy 34.3% · guest 65.7%6:00 · Guy 11.6% · guest 88.4%6:00 · Guy 11.6% · guest 88.4%9:00 · Guy 19.9% · guest 80.1%9:00 · Guy 19.9% · guest 80.1%12:00 · Guy 30.2% · guest 69.8%12:00 · Guy 30.2% · guest 69.8%15:00 · Guy 19.9% · guest 80.1%15:00 · Guy 19.9% · guest 80.1%18:00 · Guy 25.7% · guest 74.3%18:00 · Guy 25.7% · guest 74.3%21:00 · Guy 17.3% · guest 82.7%21:00 · Guy 17.3% · guest 82.7%24:00 · Guy 29.1% · guest 70.9%24:00 · Guy 29.1% · guest 70.9%27:00 · Guy 18.4% · guest 81.6%27:00 · Guy 18.4% · guest 81.6%30:00 · Guy 9.7% · guest 90.3%30:00 · Guy 9.7% · guest 90.3%33:00 · Guy 18.9% · guest 81.1%33:00 · Guy 18.9% · guest 81.1%36:00 · Guy 15.6% · guest 84.4%36:00 · Guy 15.6% · guest 84.4%39:00 · Guy 52.8% · guest 47.2%39:00 · Guy 52.8% · guest 47.2%42:00 · Guy 35.2% · guest 64.8%42:00 · Guy 35.2% · guest 64.8%45:00 · Guy 19.5% · guest 80.5%45:00 · Guy 19.5% · guest 80.5%48:00 · Guy 31.4% · guest 68.6%48:00 · Guy 31.4% · guest 68.6%51:00 · Guy 20.9% · guest 79.1%51:00 · Guy 20.9% · guest 79.1%54:00 · Guy 32.3% · guest 67.7%54:00 · Guy 32.3% · guest 67.7%57:00 · Guy 29% · guest 71%57:00 · Guy 29% · guest 71%1:00:00 · Guy 8.2% · guest 91.8%1:00:00 · Guy 8.2% · guest 91.8%1:03:00 · Guy 46.7% · guest 53.3%1:03:00 · Guy 46.7% · guest 53.3%
Sharpest disagreement ▶ 13:23 Davis justifies the pool table venture

Smith candidly counters the implied contradiction between his high-minded social goals and selling pool tables, noting he needed 10 years to learn entrepreneurship fundamentals.

Hardest push from Guy ▶ 56:47 Guy challenges supply chain accountability

Raz directly challenges Smith on how Cotopaxi guarantees ethical labor practices overseas given frequent greenwashing in the industry.

Biggest teaching moment ▶ 44:45 Davis explains the risk of B-Corp incorporation from day one

Smith educates Raz on the distinct risk of incorporating as a benefit corporation from inception rather than converting later like legacy brands.

Guy holds their own ▶ 44:35 Guy contextualizes B-Corp examples

Raz demonstrates business expertise by immediately listing established multinational B-Corps like Danone, Method, and Ben & Jerry's to contextualize corporate structures.

the scores for every segment, with the reasoning behind each
ChapterTopicGuy as informed peerGuest teachingGuest disagreementGuy pushing backWhy
NPR Listener Survey Announcement 1000 Introductory housekeeping and show setup. Guy Raz outlines the show's premise and the B-Corp model in an expository monologue.
Formative Years and Missionary Service in Bolivia 2100 Collaborative biographical interview discussing Smith's early childhood in Latin America and his LDS mission in Bolivia. Raz asks supportive framing questions.
Elevator Pitch and Mentorship from Steve Gibson 1100 Smith details his pivotal interaction with mentor Steve Gibson in an elevator. The interaction is amiable and storytelling-driven.
First Venture: The Rise of PoolTables.com 3212 Raz playfully questions the leap from high-minded social goals to selling pool tables online, which Smith candidly acknowledges as a necessary learning step.
Pursuing Higher Education and Selling the Business 2202 Raz questions the logic of leaving a profitable business to attend business school, contrasting it with unprofitable unicorns like Uber, prompting Smith to explain his long-term value perspective.
Building Baby.com.br in the Brazilian Market 2200 Discussion of launching Baby.com.br in Brazil. Smith details the market opportunity, academic research, and early fundraising traction.
Brazilian Bureaucracy and a Painful Co-Founder Split 3213 Raz directly probes the painful failure in Brazil and co-founder strain with family. Smith reflects openly on management differences and systemic headwinds.
The Memory of Edgar and Cotopaxi's Concept 1100 Smith shares the emotional backstory of meeting Edgar in Peru and his lingering fears of launching a solo venture without his cousin.
Establishing Cotopaxi as a Benefit Corporation 3201 Raz demonstrates clear knowledge of benefit corporations, naming large B-Corps like Danone and Ben & Jerry's, while Smith explains incorporating as a B-Corp from day one.
Supply Chain Ethics and Remnant Fabric Bags 2201 Smith explains Cotopaxi's remnant fabric initiative and meeting co-founder Stephan Jacob. Raz asks how Smith learned apparel manufacturing without prior experience.
Viral Marketing and the Questival Launch Strategy 2101 Discussion of the Questival launch campaign and llama marketing. Raz tests the Craigslist claim in real time and questions broader distribution beyond Utah.
Evaluating Impact Metrics and Commercial Viability 4314 Raz delivers his strongest pushback of the interview, questioning supply chain auditing rigor and investor return potential. Smith addresses ethical oversights and evolution.
Navigating COVID-19 and Reflections on Luck 2100 Reflections on navigating early pandemic store closures and Raz's signature question on attributing success to skill versus luck.

Statements from this episode (16)

Insight
Smith: Quality of Life Is Determined by Birthplace, Not Superior Merit
“One of the things that I learned from that very early age was that I was not special. I was not better than them or smarter than them or harder working or more ambitious. My life was different simply because of where I was born.”
Davis Smith May 4, 2020 ▶ 3:53
Assertion Not checkable as stated
Davis Smith: PoolTables.com generated $1 million in sales in year one
“We did, yeah, we did a million in sales our first year in business.”
Davis Smith May 4, 2020 ▶ 14:37
Assertion Not checkable as stated
Davis Smith: PoolTables.com reached $6M in revenue and $1M in EBITDA
“We were doing like six million in revenue maybe a million dollars in EBITDA.”
Davis Smith May 4, 2020 ▶ 17:10
Disclosure
Davis Smith: We sold our pool table business off-market during business school
“We kept running the business from school and then there was a gentleman who owned a handful of domains and businesses, and we didn't even put the business on the market, really. We just reached out to him and said, Hey, we're in business school. We're thinking…”
Davis Smith May 4, 2020 ▶ 19:44
Assertion Partly supported
Davis Smith: Baby.com.br raised $4.3 million in its initial venture round
“4.3 million.”
Davis Smith May 4, 2020 ▶ 24:16
Assertion Not checkable as stated
Davis Smith: Establishing an entity in Brazil took Baby.com.br six months
“It took us six months to get a business license and entity set up.”
Davis Smith May 4, 2020 ▶ 27:11
Assertion Not checkable as stated
Baby.com.br scaled to 400 employees within 18 months of its launch
“I mean, we went to like 400 employees within 18 months of our launch.”
Davis Smith May 4, 2020 ▶ 29:06
Disclosure
Smith: Cotopaxi was inspired by Warby Parker and TOMS
“It was, I was inspired by Warby Parker, my classmates in school. I was inspired by Tom's shoes and I thought, you know, this is a way I can make a meaningful impact in the world.”
Davis Smith May 4, 2020 ▶ 37:48
Assertion Supported
Smith: Kirsten Green led Cotopaxi's first round and wrote the first check
“We had Kirsten Green led our first round. This is an investor that she's backed Warby Parker and Away and Birchbox and Dollar Shave Club, and she believed in us, and she believed in our mission, and so she wrote the first check, and that was the beginning of t…”
Davis Smith May 4, 2020 ▶ 45:45
Assertion Supported
Cotopaxi let factory sewers design one-of-a-kind bags using remnant fabric
“We went to them and said, hey, all this remnant material that we see, all this leftover, we want to use it, and we want you guys to design the bags. The only rule is to make no bag alike, and so that's been really fun.”
Davis Smith May 4, 2020 ▶ 47:56
Assertion Not checkable as stated
Davis Smith: Co-founder Stephan Jacob and I never argued in six-plus years
“You know, we've worked together for six and a half years now, and we've never had an argument.”
Davis Smith May 4, 2020 ▶ 49:15
Assertion Not checkable as stated
Cotopaxi's 'Questival' generated 30,000 social media posts on launch day
“We had 30,000 social media posts the day of our launch, of people using our bags, outliving our brand values, and it was a really special way for us to go build the brand.”
Davis Smith May 4, 2020 ▶ 52:27
Assertion Not checkable as stated
Cotopaxi: Over 100,000 people participated in Questival events
“We had over a 100,000 people participate in one of our Questable events.”
Davis Smith May 4, 2020 ▶ 54:06
Assertion Not checkable as stated
Cotopaxi hired an impact lead before its first marketing hire
“We hired a, someone to head up our impact work In the first year of our business, before we even hired someone in marketing, we hired someone in impact.”
Davis Smith May 4, 2020 ▶ 57:10
Disclosure
Smith: Cotopaxi no longer needs to raise venture capital
“Over the last two years, our focus has really been on becoming sustainable and profitable, and we've made some amazing progress, and we're finally to the point where we don't have to raise more venture capital moving forward.”
Davis Smith May 4, 2020 ▶ 58:19
Prediction Open · timeframe May 2023
Davis Smith: Cotopaxi can become a billion-dollar business
“I believe we can go build a billion dollar business.”
Davis Smith May 4, 2020 ▶ 59:25
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