Intercom, every mention
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every year 2025 anyone John Collison 3
Verbatim, from the transcripts: the passages where Intercom comes up
Satya Nadella describes how lessons from Microsoft’s history apply to today’s boom
- ▶ 52:17 John Collison Um, we had Des Trainer from Intercom, uh, they do, uh, they're now doing, uh, customer service, uh, AI mediations and just like replacing humans, uh, doing customer service with AI.