Chris Voss
15 statements across 2 episodes · 7 bullish · 1 bearish · 2 people on the record · first statement Apr 8, 2019 by Marcel van der Hoef · said 16 times in 4 episodes since 2019 · across every show →
On the record as a speaker too: Chris Voss's record, appearances and statements → this page counts the times other people say the name.
Mentions by year
brought up most by Ted Seides (16)
tap a year for its mentions
2024 11 mentions in 2 episodes 6 per episode
2023 1 mention in 1 episode
2019 4 mentions in 1 episode
Everything said about Chris Voss, oldest first
Apr 8, 2019 positive
Van der Hoef: Letting counterparts speak first is crucial in negotiations
“While many of us think about a negotiation as an exchange of statements, Chris Voss explains that it's much more powerful to ask open-ended questions and let the other side go first. This allows you to gain access to the other person's mind, which is crucial i…”
May 30, 2022 positive
Chris Voss: Negotiators should abandon yes-oriented questions to avoid commitment traps
“No one is comfortable referring to the following problems because they feel like everything they throw out is a commitment, is a trap, is a tie down, and nobody likes to get tied down. Having said no, you feel no obligation to continue even if you laid a whole…”
May 30, 2022 positive
Using verbal labels elicits the truth vastly better than direct questions
“Now, the label is much more likely to get a solid stream of consciousness response. It's so much better than asking questions. Once you learn how to convert over, we've got clients that say labels unlock the floodgates of truth talk. They're vastly superior to…”
May 30, 2022 positive
May 30, 2022 positive
May 30, 2022
May 30, 2022
Calling out the elephant in the room clears negative perceptions instantly
“There's nothing more effective to clearing negatives than just calling out the elephant in the room, not denying it, not explaining it, just calling it out. That is neuroscience, Proven the best way to get rid of negatives.”
May 30, 2022
Chris Voss: Negotiation is a perishable skill that goes dormant without practice
“There's no way around the fact that negotiations is a perishable skill. There just isn't. And anybody, if you're not working at your communication skills, you're keeping your emotional intelligence up, it goes dormant. It doesn't go away. But it does go dorman…”
May 30, 2022 positive
Curiosity displaces fear and accelerates pattern recognition in intense negotiations
“When you're curious, you also have pushed fear out of your brain. You can't be afraid and curious simultaneously. When you're curious, you're in a positive state of mind, which is smarter. You hear better. You see patterns more quickly. You see deals faster. W…”
May 30, 2022
Chris Voss: Cold reading facial expressions rapidly captures a counterpart's attention
“I'd make an observation. I'd do what we call a cold read. Take a look at their face, do a read, say, you look preoccupied. You look troubled. You look happy. You look like your thoughts are someplace else. Just kind of whatever my gut instinct, intuition tells…”
May 30, 2022
May 30, 2022 positive
An operations manual for 'Never Split the Difference' is releasing in 2023
“We're actually, about a year from now, I expect the operations manual for Never Split the Difference. We're working on that now. All the things that we've learned, how we've up-leveled the skills, we really are categorizing them at three levels now. Which we d…”
May 30, 2022 negative
May 30, 2022
May 30, 2022
Chris Voss: Generational differences only apply to average performers, not elite talent
“Top performers are all alike across the generations.
It doesn't matter what generation they're a part of.
The top one to five percent, they're all curious, they're all ambitious, they're all learners.
When you start talking about difference in generations, you…”