Eggemeier: 20% to 30% of Zendesk quarterly bookings are AI-related
Tom Eggemeier · Zendesk CEO: AI Customer Service Agents Are Ready For Primetime · Mar 26, 2025 · at 33:49
Tom Eggemeier, CEO of Zendesk, describes the rapid growth of AI-driven enterprise software bookings at Zendesk.
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“In our last quarter we saw I'll just give you a range, between 20 and 30% of our bookings being AI related and, you know, versus zero two years ago.”
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