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Bill McDermott

Chairman and CEO, ServiceNow · 1 appearance on the record.

computed by AI from the episodes · how this works → · full disclaimer →

executiveoperatorauthor@BillRMcDermott ↗LinkedIn ↗servicenow.com ↗Wikipedia ↗Instagram ↗

He leads enterprise cloud and workflow automation provider ServiceNow as Chairman and CEO, after previously serving as CEO of SAP SE where he grew market capitalization significantly. Early in his career, he spent 17 years at Xerox, and he authored the bestselling memoir Winners Dream: A Journey from Corner Store to Corner Office.

5statements → 3claims → 1claims resolved → 3.8/5average certainty → 2.6/5average debate potential → 3said about them ↓

0 supported 0 partly supported 1 contradicted 2 not checkable as stated how the 3 claims stand · each chip opens the sources

1 prediction · 2 assertions · 1 opinion · 1 what if · every statement was checked. The prediction and assertions are the 3 claims: statements the public record can support or contradict. 1 is resolved, and 2 name no date, number or outcome precise enough to check. Everything else (opinions, insights, what ifs, disclosures) can never be settled by the record, so it carries no assessment.

The record, in short

What the tape says about how Bill argues and how the claims held up. Everything they said, and everything said about them, is in the tabs below.

Their most notable contradicted claim

Prediction Didn’t hold up
McDermott: ServiceNow customers will build 1 billion apps within two years
“There's going to be a billion apps built in the next two years by the customers we serve on our platform.”
Bill McDermott Jul 4, 2023 ▶ 28:39 ServiceNow CEO Bill McDermott on Entrepreneurship, AI, and Automation

How they sound: not measured why? →

We measure speaking style by listening to the audio itself, and a fair number needs at least 2,000 words from one person on tape we have measured. There is too little of Bill McDermott on measured tape to publish a rate. This says nothing about how they speak.

Everything Bill McDermott said on Big Technology that made the record, most notable first. Filter by type, assessment or year in the ledger →

Prediction Didn’t hold up
McDermott: ServiceNow customers will build 1 billion apps within two years
“There's going to be a billion apps built in the next two years by the customers we serve on our platform.”
Bill McDermott Jul 4, 2023 ▶ 28:39 ServiceNow CEO Bill McDermott on Entrepreneurship, AI, and Automation
Opinion
McDermott: Generative AI is an undeniable secular shift driving enterprise tech
“And if you believe like I do, that this is now a secular movement that's undeniable. And one that will fundamentally change the enterprise, then you'd have a bull case on NVIDIA and all companies in the enterprise that can be generative AI market leaders.”
Bill McDermott Jul 4, 2023 ▶ 34:54 ServiceNow CEO Bill McDermott on Entrepreneurship, AI, and Automation
Assertion Not checkable as stated
McDermott: Modernizing legacy data centers is a $7 trillion market opportunity
“For example, you know, there's a seven trillion dollar opportunity just in reinventing data centers that have existed in a similar fashion for the last half century.”
Bill McDermott Jul 4, 2023 ▶ 39:56 ServiceNow CEO Bill McDermott on Entrepreneurship, AI, and Automation
What-if
McDermott: Xerox had cloud computing ideas but lacked singular focus
“And if you think about cloud computing and distributing things on demand, Xerox had all those ideas, but didn't necessarily lean into them with a single purpose at the time. I think that could have made a really big difference.”
Bill McDermott Jul 4, 2023 ▶ 17:10 ServiceNow CEO Bill McDermott on Entrepreneurship, AI, and Automation
Assertion Not checkable as stated
McDermott: 80% of enterprise digital transformation investments fail to deliver positive ROI
“And 80% Of those billions of dollars that got invested by these companies in digital transformation has failed to deliver a positive ROI return on investment.”
Bill McDermott Jul 4, 2023 ▶ 23:35 ServiceNow CEO Bill McDermott on Entrepreneurship, AI, and Automation

The other half of the tape: Bill McDermott's own voice is left out of every number here. Other people bring the name up 3 times in 3 episodes on Big Technology. every mention, with the transcript →

Who brings them up most Jacqui Canney 1Dan Ives 1Adel El Hallak 1

Every mention by year

tap a year for its mentions
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012202420252026episodes it came up in
000.5112202420252026episodesmentions per episode
2026 2 mentions in 2 episodes 1 per episode
2024 1 mention in 1 episode

Appearances (1)

EpisodeDateSpeaking time
ServiceNow CEO Bill McDermott on Entrepreneurship, AI, and Automation Jul 4, 2023 28m
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