McDermott: 80% of enterprise digital transformation investments fail to deliver positive ROI
Bill McDermott · ServiceNow CEO Bill McDermott on Entrepreneurship, AI, and Automation · Jul 4, 2023 · at 23:35
ServiceNow CEO Bill McDermott discusses enterprise IT fragmentation and why traditional enterprise digital transformation efforts frequently underperform.
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“And 80% Of those billions of dollars that got invested by these companies in digital transformation has failed to deliver a positive ROI return on investment.”
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