Tony Bates

“The business model itself won't fundamentally change. The fluidity of how you interact with it will.”

“The way that folks need to think about it inside their businesses is that it's one talent system. It's one set of resources. You have to onboard the AI in the same way you do an information worker. You need to performance manage the AI in the same way you do a…”

“I feel like on the user interface side of where we are we're kind of in our MS-DOS moment right now. We haven't had our Windows moment, and I don't think that it's necessarily going to be a Windows interface, but typing into a chatbot or talking into a chatbot…”

“As your own AI is learning more and more of your preferences, it's going to use that as part of its scoring.”

“As you think about in many, many ways, I mean, people have been combating bots that are, you know, coming in and just swarming social media networks just to kind of make sure they get enough click throughs and so on. So I think companies are ready for that, th…”

“Personalization is not targeting. And that's kind of like in the ad tech world is like, well, we'd create personas. That's not personalization. That's taking a group and treating them the same way. Personalization is understanding Why you want something, and g…”