support requests

1 statements across 1 episodes · 1 bullish · 0 bearish · 1 people on the record · first statement May 26, 2026 by Joe Davis · across every show →

Everything said about support requests, oldest first

May 26, 2026 positive
Assertion Not checkable as stated
ServiceNow automated 90 percent of its internal IT support requests this year
“Yeah, we've automated 90% of our support requests this year, so most of our issues are just immediately resolved and somebody doesn't have to wait.”
Joe Davis May 26, 2026 ▶ 28:04 The Right Way To Build AI Agents — With NVIDIA's Adel El Hallak and ServiceNow's Joe Davis
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