Sierra, every mention
18 scenes · ← back to Sierra
tap a year for its mentions
every year anyone Alex Kantrowitz 15Bret Taylor 8Ranjan Roy 4Mike Krieger 2David Cahn 1
Verbatim, from the transcripts: the passages where Sierra comes up
How The AI Bet Pays Off + AI Lab Strategy Game — With David Cahn
- ▶ 22:16 David Cahn You look at what Sierra is doing in customer service.
OpenAI Finally Ships Its Superapp, Meta’s AI Price War, ChatGPT Cheating At Brown
- ▶ 11:52 Ranjan Roy The Sierras of the world are like anyone who has like a very clear Harvey's of the world, like they're building their platform, but is being differentiated.
Big Technology AI Summit (full): Greg Brockman, Mike Krieger, Aaron Levie & Friends of The Podcast
- ▶ 26:21 Alex Kantrowitz The Sierras, the Decagons, the boxes, which is amazing because everyone said they're just a thin wrapper on top of large language models.
- ▶ 2:52:48 Mike Krieger And of course, if you talk to like the Sierras and Finns of the world that have like a really clear like we kept this, you know, we were able to solve this customer request and not have it go escalated like that's really clear.
Anthropic's Labs Lead On Fable's Capabilities + Building AI-Native Products — With Mike Krieger
- ▶ 33:16 Mike Krieger And of course, if you talk to, uh, like the Sierra's and Finns of the world that have like a really clear, like we kept this, you know, we were able to solve this customer request and not have it go escalated.
Jensen On The Ropes, Sam Altman’s Conflicts, Allbirds’ GPU Pivot
- ▶ 44:15 Ranjan Roy Like, I think for all the problems that, or all the challenges they're facing, and they're not necessarily problems yet that have been realized, like, I feel like, I mean, Brett Taylor, I think he's on the board of OpenAI, CEO of Sierra. 2 times in the scene
Software In Shambles, OpenAI vs. Anthropic Super Brawl, Amazon’s Struggles
- ▶ 30:25 Ranjan Roy That's why I think, on the Sierra episode with Brett Taylor, I was hearing you had said chatbot.
AI's Research Frontier: Memory, World Models, & Planning — With Joelle Pineau
- ▶ 34:26 Alex Kantrowitz Uh, one is external chatbots, the customer engagement type of chatbots, the type like Brett Taylor talked about at Sierra.
Is AI Killing Software? — With Bret Taylor, OpenAI's board chair and CEO of Sierra
- ▶ 0:00 Alex Kantrowitz OpenAI board chair and Sierra CEO Brett Taylor joins us to talk about how AI is changing software, whether the technology can push past its limits, and to share some lessons from the world's top tech leaders. 6 times in the scene
- ▶ 8:23 Bret Taylor So I was, uh, for our, uh, first customer conference at Sierra, I was doing research, and I was looking up in the Wayback Machine old Wired articles, and I found one from, I think it was 1997, and the article was about banks failing to…
- ▶ 12:51 Bret Taylor I would argue that actually, I think agents will go the way of outcomes based pricing where, you know, for example, at CIRA, we charge per resolved case for our customer service agents.
- ▶ 15:15 Bret Taylor Questions, because it hasn't been my job to think about it anymore, and I've been working on CIRA, but that's the question, is can you make that transition as a value proposition, and then say, what is the business model for that new value…
- ▶ 17:51 Bret Taylor This is what CIRA does.
- ▶ 22:57 Bret Taylor At Sierra, we help companies build AI agents for their customer experience, so think not having to wait on hold when you, uh, call up, uh, SiriusXM, or, you know, even helping people refinance their home with, with a rocket mortgage agent.
- ▶ 29:34 Alex Kantrowitz Let's talk about Sierra. 4 times in the scene
- ▶ 34:50 Bret Taylor And the second thing is essentially what we do at CIRA is try to, um, essentially put more robustness and determinism around these inherently non-deterministic systems. 3 times in the scene
- ▶ 40:29 Alex Kantrowitz He's the CEO of Sierra chair of open AI. 2 times in the scene
Is Google's Gemini Winning?, Thinking Machines Drama, Claude Cowork’s Potential
- ▶ 51:14 Alex Kantrowitz Then I'll be interviewing, uh, Brett Taylor, CEO of Sierra, Demis Asabas, CEO of Google DeepMind,