IT service desk

1 statements across 1 episodes · 1 bullish · 0 bearish · 1 people on the record · first statement May 18, 2026 by Kellie Romack · across every show →

Everything said about IT service desk, oldest first

May 18, 2026 positive

Assertion Not checkable as stated

Romack: AI resolves 90% of ServiceNow's internal IT tickets autonomously

“We were able to move 90% of everything that came through the IT service desk, 90, 90%, from first touch to resolution autonomously with AI.”

Kellie Romack May 18, 2026 ▶ 11:17 How Agentic AI Changes The Workplace — With Jacqui Canney and Kellie Romack

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IT service desk

Everything said about IT service desk, oldest first

Turn any episode into a week of clips.