customer satisfaction
1 statements across 1 episodes · 0 bullish · 0 bearish · 1 people on the record · first statement Mar 26, 2025 by Tom Eggemeier · across every show →
Everything said about customer satisfaction, oldest first
Mar 26, 2025 neutral
Eggemeier: Satisfaction decline is the biggest fear in enterprise AI adoption
“One of the biggest worries we see with our customers is I believe you can go automate X percentage of my interactions. I'm worried that customer satisfaction is going to go down and companies love the loyalty loop. They love making sure that they have happy An…”