call center

also referred to as: call centers

1 statements across 1 episodes · 0 bullish · 1 bearish · 1 people on the record · first statement Jun 4, 2026 by Geoffrey Hinton · across every show →

Everything said about call center, oldest first

Jun 4, 2026 bearish
Prediction Open · timeframe Jun 2031
Hinton predicts AI will eventually replace all human call center workers
“So for example, if you take people in call centers, when you call up to complain about your bill, or to see if you can get a cheaper account, stuff like that that's not so elastic. AI will replace all of them. It'll know much better on what the correct answer …”
Geoffrey Hinton Jun 4, 2026 ▶ 30:54 AI Pioneer Geoffrey Hinton: AI Is Conscious, Superintelligence is Coming, And We Should Be Worried
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