Q around here, so it's okay. So in general, obviously, there's more things the machine can do than it could before, but what you're saying is it still can't do everything. Is it getting to a point where maybe you can do, like, almost everything, or is there still, like, you have a ton of these billers. In 10 years, will it be doing everything? How do you think about it?
A I think in a couple years. Um, what I would say is that dental billing, like, the difficult part is it's very unintuitive. So it's, it's also not, like, written down. It's not really in, like, the training data, right? Um, and that, like, Unintuitiveness is why we need the billers to, like, sort of correct the system. Also, like, for the billers to teach the engineers, like, why is this the way that it is? Um, and I can maybe give an example of, like, one edge case. So it's like, let's say, um, you got an EOB back from the insurance company, and EOB is basically a receipt on how they adjudicated and or paid the claim, right? This usually comes in the mail, um, along with a check. And it could be that, like, you got this EOB back for this claim, and you're like, I never even submitted this claim. And it turns out that they sent it back Um, under the parent's name instead of the child's name because they're on the same insurance plan, right? And so, like, you'd have to go into the EHR and go figure out, like, oh, actually, I'd never submitted this claim. Let me check the family file. Let me, like, go look at this. And then it turns out you submitted four x-ray codes, and they returned back, oh, we paid you for one code. And you're like, why is this the case? And it turns out, oh, they combined the different codes together, um, in this, like, very unintuitive way, in a way that, l…
AI assessment note: “I think in a couple years.”