Everything Karthik Jagannathan said on any show that made the record, most notable first. Each card names its show and opens the statement there.
Jagannathan: Blindly copying US capitalism in India will lead to disaster
“So I think in that sense, to blindly ape
To keep the West, or to any, or for that matter, the US economy, I think it's, it would just be a disaster waiting to hit us.
I think we need to blend it.”
Jagannathan: India has 63M to 75M SMBs, with 20M ready for tech
“That number of SMBs in India is hovering between sixty-three million to about seventy-five million SMBs, right? And if you were to filter them down and build like a funnel of it, we see that about, you know, at least twenty million of them Are in a, in that pa…”
Jagannathan: Call Centers Are Dead Because Consumers Do Not Answer Phones
“And call center calls are just unbelievable, right? I mean, as a business owner, I know that I don't have any more faith in it, because People don't answer phone calls anymore.”
Jagannathan: SMB owners treat company cash as personal money, driving extreme frugality
“I think the most important one is that I think I felt it is there is very little difference between company money and my money. It's not like a, you know, there are several line items that are competing for the cash. So, which means that that much more frugal,…”
Jagannathan: WhatsApp serves as India's equivalent to China's WeChat
“So, in many ways, Siddhartha WhatsApp in India is the WeChat of China, right? To a large extent, because it's really where we today are conducting our lives, right?”
Jagannathan: India Is Not a Strong DIY Software Market
“India is really not a very strong do-it-yourself market.”
Jagannathan: Traditional CRMs are dumb boxes without messaging integration
“The CRM is a dumb box, which is just sitting out there, right? Unless it speaks, it doesn't do anything.”
Jagannathan: Selling to Indian SMBs requires focusing on top-line revenue growth
“I think the fundamental one is that you got to help an SMB succeed with the top line. I think they are not in it to build a brand.”
Jagannathan: SaaS is just a subscription delivery mechanism, not an identity
“If you were to ask me that question, are you a SaaS company? Maybe, maybe not, because we just use subscription as a way to reach out to our customers and have them pay us. But we're solving for a problem, right? And if there was any other way of solving the p…”
Jagannathan: Profit and entrepreneurship are no longer taboo in India
“Today in India, it is no more considered taboo to become, you know, profit is not a dirty word anymore. It is no longer taboo to be an entrepreneur.”
Jagannathan: Sulekha served roughly 75,000 SMBs in India at its peak
“So at some point, in fact, at the peak, we would have served about 75,000 SMBs in India, right?”
Jagannathan: Facebook's top 50 advertisers contribute under 4% of revenue
“The top 50 advertisers of Facebook contributed less than four percent of Facebook's revenues.”
Karthik Jagannathan: 40B A2P SMS Sent Monthly in $90B Annual Market
“Even today, there are forty billion, billion, with a B, forty billion app to user SMS that gets sent every month. And reportedly, the SMS around the world is a ninety billion dollar market in dollar terms annually, right?”
Jagannathan: 550M of WhatsApp's 2.25B global users reside in India
“And we're talking about out of two billion 2.25 billion WhatsApp users in the world. I mean, five hundred and fifty million of them are from India, right?”
Jagannathan: Gallabox Reached 100 Customers Without Founder Networks
“We did not use Any of our network to acquire those first hundred customers, because we want to acquire them unbiased.”
Jagannathan: Chennai's SaaS community is defined by founder humility and helpfulness
“I think there's also cultural aspect to the Chennai community, Founders where, you know, there's a lot of humility, and I think that that doesn't go unnoticed at all, right? There's a lot of, you know, they're very helpful, and I think in general, nice folks t…”