Kapil Makhija
MD & CEO, Unicommerce. On 1 show, 1 appearance. The Shows tab opens the full record on each.
executiveoperator
Kapil Makhija leads Unicommerce, an e-commerce enablement SaaS platform that provides multi-channel order, inventory, and warehouse management systems for retail brands. After stepping in as CEO in 2017, he guided the company to sustained profitability and its successful IPO on the BSE and NSE in 2024.
1shows
1appearances
32statements
17resolved
13supported
0contradicted
76%fully supported
1said about them ↓ Everything Kapil Makhija said on any show that made the record, most notable first. Each card names its show and opens the statement there.
Makhija: Unicommerce is the only profitable player among its top five rivals
“Although in our ecosystem, we are the only profitable player as of now amongst the top five players”
Makhija: An India-focused SaaS company will eventually reach $1 billion in revenue
“I firmly believe that there can be a company that can be created. Where we are getting billion dollars in, in revenues.”
Makhija: Unicommerce processes 1 billion transactions, 30% of Indian e-commerce volume
“Now Unicommerce now processing a billion transactions, about 25 to 30% of India's e-commerce volumes is that standard back, a very strong, solid backbone for e-commerce operations for any brand to make sure that they're able to navigate the complexity.”
Makhija: Unicommerce will eventually reach ₹1,000 crore in annual revenue
“So as we do well, execute well on all these four levers, We, ah, like in, in some time, which will hit the thousand crore revenue as well.”
Makhija: Indian enterprises are paying strong ACVs to domestic SaaS companies
“I know many examples like Exotel, Davenbox, Yellow, they are able to build or get large customer contracts in India, spot draft as you were talking about. So they have been able to sign up enterprises in India, which are paying good ACVs to them. And that mark…”
Makhija: Indian enterprises prefer configurable SaaS platforms over custom software code
“I think there's the second myth that is there, the Indian customers Want endless customization. That's not the case. I think customers are also realizing the power of platform. We have built this like a platform. We've made sure that the platform is configurab…”
Makhija: The dropship model grew to half of India's e-commerce market
“Dropship model actually pre-pandemic was about 10, 12%, has now become nearly half the e-commerce market.”
Makhija: Unicommerce prices its software 50% higher than competing platforms
“We have taken the route of keeping our services premium. We are still about 50% more expensive than the other softwares that are available.”
Makhija: Indian SaaS founders should target depth over initial TAM size
“You need to start small because India rewards depth more than width. So you need to go deep. Solve for the pain points. The way we have built is to listen deeply to our customers and continue to evolve as their needs evolve. And through this journey, the produ…”
Makhija: India processed 4.5 billion shipments last year versus China's 130 billion
“India last year processed about four to 4.5 billion shipments. China did one thirty billion shipments.”
Makhija: Unicommerce's core addressable market is $260M; $85M spent on software
“So the time for our Core, Uniwear product, OMS and WMS is about two sixty million dollars of which eighty five million dollars is on a software of which we have a sizable share.”
Makhija: Indian brands prefer single-vendor software to prevent vendor blame games
“In a market like India, brands prefer to have everything under a single umbrella. They effectively want a single neck to catch that because today the biggest headache in a brand's life is that if something goes wrong, they go and talk to their vendors, vendor …”
Makhija: Public markets prioritize governance and financial predictability over TAM
“When I, before going to the road shows, when I talked to my counterparts who would raise money in the private market, the conversations are a lot different, a lot about time, a lot about good potential un sort of undiscovered time, et cetera. Here it's a lot a…”
Makhija: Unicommerce's top 10 customer revenue concentration fell from 50% to 20%
“Today, top 10 customers constitute only 20% of our revenue. This number five years ago used to be 50% plus.”
Makhija: I have spent more time running Unicommerce than its founders
“Now, virtually I have spent 10 years, more than a decade here. So I have virtually operated like a founder, spend more time than the founders themselves.”
Makhija: Unicommerce handles a 30% to 35% share of India's dropship market
“Of the dropship market, we are doing about 30% of the market already like the, of the four to 4.5 billion shipments that I talked about, half market is dropship, about two billion
Shipments.
each shipment is about 1.5 items, three billion items, of which we a…”
Makhija: 85% of the Indian commercial market still operates on Microsoft Excel
“85% of the market still operates on Excel.”
Makhija: Unicommerce processes 20 million quick commerce order items annually
“Today our quick commerce offering is processing twenty million order items on an annual basis in a very short time.”
Makhija: Unicommerce has been PAT positive every fiscal year since FY21
“We just had one year of PAT negative in FYI 20 because of ESOP expense, which is a non-cash expense, and we have been PAT positive since FYI 21.”
Makhija: Unicommerce gets equal revenue from traditional and digital-first brands
“While the perception may be that we get a lot of revenues from digital first brands, actually we get almost equal revenues from digital first and traditional brands.”
Makhija: Unicommerce hit ₹45 crore Q4 revenue, ₹180 crore run rate
“If you look at our QFOR results we had published about 45 crores in QFOR revenues. That's about a one 80 crore revenue run rate for us.”
Makhija: Infosys had just ₹14 crore in revenue at its 1993 IPO
“Can you imagine at what scale when Infosys went public in 93, at what scale would they be? They had 14 crores in revenue.”
Makhija: Unicommerce raised no primary capital between 2015 Snapdeal acquisition and IPO
“As a business, we had never raised primary, like post the acquisition of by Snapdeal in 2015. The company has not raised any money. We have been profitable for many years.”
The other half of the tape: Kapil Makhija's own voice is left out of every number here. Other people bring the name up 1 time in 1 episode across the shows. every mention, with the transcript →
Who brings them up most Siddhartha Ahluwalia 1
Every mention by year
tap a year for its mentions
the Neon Show 1
2026 1 mention in 1 episode
One line per show, most statements first. The link opens Kapil's full record on that show: the calibration, argument clarity, speaking style and every statement made there.
| Show | Role there | Eps | Statements | Record | |
|---|---|---|---|---|---|
| NEON SHOWLEDGER | MD & CEO, Unicommerce | 1 | 32 | 76% 13/17 | full record on the Neon Show → |