Everything Josh Miller said on any show that made the record, most notable first. Each card names its show and opens the statement there.
Miller: Apple and Google disincentivize rich web apps to protect revenues
“Apple, they don't want you making web apps or applications for the web. They want you making them for the Mac and the iPhone so they can tax you when you do it through the app store. And also surprisingly, Google doesn't want you making stuff more native and i…”
Josh Miller never cared about web browsers or wanted to build one
“Don't care about web browsers.
I've never cared about web browsers.
I never wanted to build a web browser.”
Miller: The Browser Company does not have dedicated product managers
“We don't have PMs at the company. I'm my, you know, my title at Facebook was product manager. I love product management, but we view it not as a team. We view it as a leader, a role on a project, on an effort. And depending on the projects, different types of …”
Miller: In commoditized software, brand and user experience drive growth and revenue
“We actually think about it not as a we're focusing on the user experience over revenue or growth. We in fact picked a category of software we're focusing on brand and user experience is how you get growth and revenue.”
Miller: The Browser Company operates without a growth team or projects
“So for example, we don't have a growth team.
And we have no semblance of growth projects.”
The Browser Company's interview goal is to convince candidates not to join
“Our goal of interviews is to convince people not to join the browser company.
We don't, if I have an interview with someone, I don't pitch them.
I say, what do you want to ask me?
Anything you want.
I'll be super honest.
Most people shouldn't want to work here…”
Miller: Arc builds in public for trust, not transparency
“The intention with these, the building and public experiments are radical trust building, not radical transparency. We can't share everything, but radical trust building. You get to know us as humans.”
Miller: Hardware will commoditize into empty shells within five years
“I think that's going to be even more true in five years where hardware is commoditizing and it will commoditize even more. They're becoming empty shells that don't have anything on it. They are just vessels. They're just interfaces to viewing our real computer…”
Google treats Chrome extensions as a loss leader, says Josh Miller
“They view it as a loss leader. They built Chrome extensions just so they could, you know, have parity with Firefox. They don't want you making extensions because you have some immersive extension experience. That's not something that you can index in Google an…”
Josh Miller says Arc browser grew 10% weekly for eight months
“And for the past eight months or so, we've been growing over 10% every single week.”
Miller: Arc achieves 30% to 40% D5/D7 user retention
“So once again, we don't look at DAU retention. We don't look at weekly active user retention. We really just look at D five D seven retention. Depending on the cohort, that's somewhere between low to mid thirties and low forties.”
Darren Fisher joined The Browser Company as an IC after leading Chrome
“We hired someone named Darren, who, as I mentioned, he co-created the first prototype of Chrome and then ran it for six
teen years.
I think, you know, hundreds of not thousands of people reported him.
He joined the browser company as an IC.”
Miller: The Browser Company will almost definitely eventually hire formal PMs
“I think it will almost definitely happen with us. And again, this goes back to the assume you don't know.”
Miller: Giving a product feature a new name sheds preconceived notions
“When you give something a new name, It sheds a lot of preconceived notions of what the thing should be. We found that even with product. So if you say you're building a browser history feature, then people, the benefit is everyone knows what you're talking abo…”
Miller: Web browsers are high-margin, cash-printing products with low marginal costs
“Browsers print cash. There is a reason why they're owned primarily by Google, Apple, Microsoft. They're incredibly high margin. They're incredibly lucrative, low marginal costs. The cost of revenue is incredibly low, et cetera.”
Josh Miller conducts job interviews entirely as candidate-led Q&A sessions
“My interviews are all ask me anything and I find what people ask and how they follow up is as revealing about who they are and what they care about than anything I could ask them.”
Miller: The Browser Company began removing CEO from product development
“This past January, a couple months ago, we have started removing me from a lot of the product development process, which seems to be really healthy.”
Josh Miller predicts Arc's 10% weekly growth will not last
“Do not think that will continue. If anyone is listening, I would be shocked if we continue like that for another eight months”
Josh Miller: Browser Company's values were taken directly from team interviews
“So actually what's really cool about these values, if my memory serves me, I believe every single one with the exception of maybe a word or two was something that someone on our team said. So we interviewed the entire team and then these were meant to be a mir…”
Former Slack SVP Peter Vidani joined The Browser Company as an IC
“We just hired someone named Peter Vidani.
When I was 20 building consumer social software, he was like the coolest, most impressive person.
He was the first designer at Tumblr, ran the design team at Tumblr for seven years.
and the most recently was SVP of de…”