Residential Customers
topic on 1 show · 1 statements across 1 episodes
1 statements about Residential Customers, every show
Engstrom: Residential electricity customers buy convenience, not commodity electrons
“Residential customers who, you know, ultimately I believe don't think they're buying electrons from their utility. They're buying convenience. I come home. I turn on my lights. I turn on my air conditioner. It works. They're not thinking about how much am I pa…”