Quick Service Chains
topic on 1 show · 1 statements across 1 episodes
1 statements about Quick Service Chains, every show
Graves: Incremental Cost Cuts Destroy Fast-Food Craveability
“If you start cutting a little bit here to save a penny, and you start cutting a little bit here and a little bit here, it's death by a thousand cuts. Then your food one day is not craveable. That's what's happened to so many quick service chains over the years…”