Horizontal Tools
topic on 1 show · 2 statements across 2 episodes
2 statements about Horizontal Tools, every show
Balfour: Users struggle to adopt horizontal tools without specific entry points
“Users struggle with horizontal tools. They can do everything, and that's exactly why they Struggle to adopt. And so they typically need more specific entry points, but also the more specific use case you get, sometimes you need specific UI, specific data, like…”
Zhao: AI performs best when data is centralized in bundled horizontal tools
“AI is so good at reasoning and understanding and searching things. And it can do a much better job of finding and searching things if all the information are together. That's what realized AI is really good with bundled offerings. AI is really good with horizo…”