Customer World Model
topic on 1 show · 2 statements across 1 episodes
the Y Combinator Startup Podcast
2 statements about Customer World Model, every show
Brex's Sales Team Now Runs on an Internal Customer World Model Agent
“Our client sales team. Now runs on our customer role model.”
Brex Is Building a Customer World Model Ingesting Every User Touchpoint
“One of the things that We do at Brax now is building this customer world model is a similar idea where we're trying to get every single touch point that the customer has of us. Like literally like what, how many times they click a button to the dashboard all t…”