Consumer Comes First
topic on 1 show · 1 statements across 1 episodes
1 statements about Consumer Comes First, every show
Rathi: Swiggy changed core value to 'consumer comes first' to resolve ambiguity
“I think the way we had thought about it at Swiggy, that we had to clarify in our values that the first value is, initially it used to be customer comes first, but that was very confusing because everybody is a customer. Even a restaurant is a, selling customer…”