Automated Resolution

topic on 1 show · 1 statements across 1 episodes

1 statements about Automated Resolution, every show

MAD Insight

Cultural barriers, not technology, block 100% automated customer service resolution

“The biggest hurdles to overcome to actually get there are actually interestingly primarily cultural. You would think it would be technological, but it's actually interestingly cultural”

Mike Murchison Jul 26, 2023 ▶ 38:54 AI-First Customer Service Playbook: Ada CEO Mike Murchison on Building Scalable Support with Gen AI

← every entity, every show

Turn any episode into a week of clips.

This entire site, thousands of episodes across every show transcribed, diarized, checked and made playable, runs on the StarZero media pipeline. Drop in your own episode and the podcast clipper finds the moments worth sharing, cuts them, captions them, and reframes them for every feed.

Automated Resolution

1 statements about Automated Resolution, every show

Turn any episode into a week of clips.