AI Savings
topic on 2 shows · 2 statements across 2 episodes
Masters of Scale
the MAD Podcast
2 statements about AI Savings, every show
Krishna: IBM will reach over $5 billion in AI savings by year four
“And now at year four we'll be I think over five billion from a baseline of 22 spent. So that's not an incremental five over last year. That's a incremental saving compared to our year-end 22 spending.”
IKEA used AI savings to retrain support agents into design consultants
“Ikea did this recently in the form of reinvesting their AI savings into, I believe, design consultants that they re they retrain from former customer service agents who are calling customers to help Consult them on how to better put together, combine different…”