AI Interview Transcripts
topic on 1 show · 1 statements across 1 episodes
1 statements about AI Interview Transcripts, every show
Ezinne Udezue: AI summaries cannot replace direct observation of customer behavior
“True customer insight comes from not Using AI to read all the transcripts of your customer interviews. That isn't what it is. It's actually trying to figure out how to best walk in their shoes and whatever it takes, you've got to figure out how to do that beca…”