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London: Gusto founders wore suits in website photos to look mature

Tomer London · How Gusto Used Customer Input to Scale Growth with Tomer London · Dec 5, 2024 · at 12:53

Tomer London is the co-founder of Gusto, a payroll and HR platform. He explains early tactics Gusto used to signal credibility to risk-averse small business owners.

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“Whether it's like literally taking pictures of ourselves in suits and put that in the team page. So we don't look like super young”

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Tomer London Dec 5, 2024 ▶ 5:16 How Gusto Used Customer Input to Scale Growth with Tomer London
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Tomer London Dec 5, 2024 ▶ 13:24 How Gusto Used Customer Input to Scale Growth with Tomer London
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“On the other side if you are obsessed with every single piece of feedback that people give you, you're going to build a Frankenstein and it's going to be just a random sort of feature.”
Tomer London Dec 5, 2024 ▶ 17:01 How Gusto Used Customer Input to Scale Growth with Tomer London
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Tomer London Dec 5, 2024 ▶ 29:06 How Gusto Used Customer Input to Scale Growth with Tomer London
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