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Daher: Pilot increased its average selling price 10x since launch

Waseem Daher · Doubling Down on Founder-Led Sales with Pilot's Waseem Daher · Nov 21, 2023 · at 13:43

Waseem Daher, co-founder and CEO of Pilot, reflects on early pricing mistakes and growth in average selling price on a16z's My First 16 podcast.

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“And now admittedly, like we've 10 X to the ASP, you know, since then, and there's a lot of course that we do now that we didn't previously do, but very clearly we did not pick The correct price point necessarily”

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