Apr 1, 2019 · 28m · a16z

a16z Podcast | How Many Taps in the Apple (Plus) Tree?

Steven Sinofsky · 15m spoken Benedict Evans · 11m spoken Sonal Chokshi · 33s spoken
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In this episode of the a16z Podcast, Steven Sinofsky and Benedict Evans analyze Apple's strategic pivot toward subscription services, examining how offerings like Apple News+, Apple Card, Apple TV+, and Apple Arcade leverage the company's massive installed base and core commitment to user privacy.

How this conversation actually went

Every chapter scored 0–10 on four independent dynamics. Hover any point for the reasoning behind the score. The host holds 2% of the talking time here. How this is scored →

The host as informed peer 5.5 Guest teaching 4.5 Guest disagreement 1.7 The host pushing back 2.0
05100:0010:0020:000:36–7:27 · The host as informed peer 5/10 Apple's Shift to Services and Global Subscriber Scale Steven and Benedict engage in a collaborative peer discussion around Apple's shift toward services, comparing subscriber figures against global telecom operators. Benedict shares an insider anecdote about Apple's news team blocking Apple's own ad unit over tracking restrictions, while Steven draws parallels to enterprise software cloud transitions.7:27–9:34 · The host as informed peer 4/10 Overview of Event Announcements and Apple News+ Deep Dive Benedict outlines the four main event announcements and explains the economic mechanics of Apple News+ and Texture magazine publishers. Steven briefly interjects to slow down the pace before Benedict details how publisher customer ownership trade-offs work.9:34–15:56 · The host as informed peer 6/10 TV Ecosystem Complexity and Apple's Simplification Strategy Benedict contrasts US print subscription habits with UK newsagent retail markets. Steven presses pause on Benedict moving past TV, reframing the unrealistic expectations that Apple can instantly erase existing television distribution infrastructure.15:56–20:06 · The host as informed peer 6/10 Apple Card, Ecosystem Lock-In, and Premium Customer Focus The pair evaluate the Apple Card proposition, with Benedict likening tech critics dismissing Apple Card features to early skeptics calling Dropbox a simple collection of bash scripts. Steven provides domain analysis on luxury customer targeting and complexity reduction over coupon-clearing point maximization.20:06–24:47 · The host as informed peer 6/10 Apple TV+ and Hollywood Content Strategy Benedict highlights key uncertainties around Apple TV+ content volume relative to Netflix's massive annual spend. Steven invokes Jim Barksdale's classic bundling vs unbundling framework to explain why Apple keeps standalone subscriptions separate during early product-market fit discovery.24:47–28:49 · The host as informed peer 6/10 Integrated Ecosystem Mechanics, Apple Arcade, and Conclusion Steven illustrates Apple's progressive strategy revelation using historical examples like Keychain leading to Touch ID and free macOS upgrades. Benedict outlines how Apple Arcade aligns indie developer incentives while reinforcing ecosystem exclusivity.0:36–7:27 · Guest teaching 4/10 Apple's Shift to Services and Global Subscriber Scale Steven and Benedict engage in a collaborative peer discussion around Apple's shift toward services, comparing subscriber figures against global telecom operators. Benedict shares an insider anecdote about Apple's news team blocking Apple's own ad unit over tracking restrictions, while Steven draws parallels to enterprise software cloud transitions.7:27–9:34 · Guest teaching 5/10 Overview of Event Announcements and Apple News+ Deep Dive Benedict outlines the four main event announcements and explains the economic mechanics of Apple News+ and Texture magazine publishers. Steven briefly interjects to slow down the pace before Benedict details how publisher customer ownership trade-offs work.9:34–15:56 · Guest teaching 5/10 TV Ecosystem Complexity and Apple's Simplification Strategy Benedict contrasts US print subscription habits with UK newsagent retail markets. Steven presses pause on Benedict moving past TV, reframing the unrealistic expectations that Apple can instantly erase existing television distribution infrastructure.15:56–20:06 · Guest teaching 5/10 Apple Card, Ecosystem Lock-In, and Premium Customer Focus The pair evaluate the Apple Card proposition, with Benedict likening tech critics dismissing Apple Card features to early skeptics calling Dropbox a simple collection of bash scripts. Steven provides domain analysis on luxury customer targeting and complexity reduction over coupon-clearing point maximization.20:06–24:47 · Guest teaching 4/10 Apple TV+ and Hollywood Content Strategy Benedict highlights key uncertainties around Apple TV+ content volume relative to Netflix's massive annual spend. Steven invokes Jim Barksdale's classic bundling vs unbundling framework to explain why Apple keeps standalone subscriptions separate during early product-market fit discovery.24:47–28:49 · Guest teaching 4/10 Integrated Ecosystem Mechanics, Apple Arcade, and Conclusion Steven illustrates Apple's progressive strategy revelation using historical examples like Keychain leading to Touch ID and free macOS upgrades. Benedict outlines how Apple Arcade aligns indie developer incentives while reinforcing ecosystem exclusivity.0:36–7:27 · Guest disagreement 1/10 Apple's Shift to Services and Global Subscriber Scale Steven and Benedict engage in a collaborative peer discussion around Apple's shift toward services, comparing subscriber figures against global telecom operators. Benedict shares an insider anecdote about Apple's news team blocking Apple's own ad unit over tracking restrictions, while Steven draws parallels to enterprise software cloud transitions.7:27–9:34 · Guest disagreement 2/10 Overview of Event Announcements and Apple News+ Deep Dive Benedict outlines the four main event announcements and explains the economic mechanics of Apple News+ and Texture magazine publishers. Steven briefly interjects to slow down the pace before Benedict details how publisher customer ownership trade-offs work.9:34–15:56 · Guest disagreement 2/10 TV Ecosystem Complexity and Apple's Simplification Strategy Benedict contrasts US print subscription habits with UK newsagent retail markets. Steven presses pause on Benedict moving past TV, reframing the unrealistic expectations that Apple can instantly erase existing television distribution infrastructure.15:56–20:06 · Guest disagreement 2/10 Apple Card, Ecosystem Lock-In, and Premium Customer Focus The pair evaluate the Apple Card proposition, with Benedict likening tech critics dismissing Apple Card features to early skeptics calling Dropbox a simple collection of bash scripts. Steven provides domain analysis on luxury customer targeting and complexity reduction over coupon-clearing point maximization.20:06–24:47 · Guest disagreement 2/10 Apple TV+ and Hollywood Content Strategy Benedict highlights key uncertainties around Apple TV+ content volume relative to Netflix's massive annual spend. Steven invokes Jim Barksdale's classic bundling vs unbundling framework to explain why Apple keeps standalone subscriptions separate during early product-market fit discovery.24:47–28:49 · Guest disagreement 1/10 Integrated Ecosystem Mechanics, Apple Arcade, and Conclusion Steven illustrates Apple's progressive strategy revelation using historical examples like Keychain leading to Touch ID and free macOS upgrades. Benedict outlines how Apple Arcade aligns indie developer incentives while reinforcing ecosystem exclusivity.0:36–7:27 · The host pushing back 1/10 Apple's Shift to Services and Global Subscriber Scale Steven and Benedict engage in a collaborative peer discussion around Apple's shift toward services, comparing subscriber figures against global telecom operators. Benedict shares an insider anecdote about Apple's news team blocking Apple's own ad unit over tracking restrictions, while Steven draws parallels to enterprise software cloud transitions.7:27–9:34 · The host pushing back 2/10 Overview of Event Announcements and Apple News+ Deep Dive Benedict outlines the four main event announcements and explains the economic mechanics of Apple News+ and Texture magazine publishers. Steven briefly interjects to slow down the pace before Benedict details how publisher customer ownership trade-offs work.9:34–15:56 · The host pushing back 3/10 TV Ecosystem Complexity and Apple's Simplification Strategy Benedict contrasts US print subscription habits with UK newsagent retail markets. Steven presses pause on Benedict moving past TV, reframing the unrealistic expectations that Apple can instantly erase existing television distribution infrastructure.15:56–20:06 · The host pushing back 3/10 Apple Card, Ecosystem Lock-In, and Premium Customer Focus The pair evaluate the Apple Card proposition, with Benedict likening tech critics dismissing Apple Card features to early skeptics calling Dropbox a simple collection of bash scripts. Steven provides domain analysis on luxury customer targeting and complexity reduction over coupon-clearing point maximization.20:06–24:47 · The host pushing back 2/10 Apple TV+ and Hollywood Content Strategy Benedict highlights key uncertainties around Apple TV+ content volume relative to Netflix's massive annual spend. Steven invokes Jim Barksdale's classic bundling vs unbundling framework to explain why Apple keeps standalone subscriptions separate during early product-market fit discovery.24:47–28:49 · The host pushing back 1/10 Integrated Ecosystem Mechanics, Apple Arcade, and Conclusion Steven illustrates Apple's progressive strategy revelation using historical examples like Keychain leading to Touch ID and free macOS upgrades. Benedict outlines how Apple Arcade aligns indie developer incentives while reinforcing ecosystem exclusivity.

speaking balance: gold is the host, purple is the guest (3 minute bins)

0:00 · the host 19.5% · guest 80.5%0:00 · the host 19.5% · guest 80.5%3:00 · the host 0% · guest 100%3:00 · the host 0% · guest 100%6:00 · the host 0% · guest 100%6:00 · the host 0% · guest 100%9:00 · the host 0% · guest 100%9:00 · the host 0% · guest 100%12:00 · the host 0% · guest 100%12:00 · the host 0% · guest 100%15:00 · the host 0% · guest 100%15:00 · the host 0% · guest 100%18:00 · the host 0% · guest 100%18:00 · the host 0% · guest 100%21:00 · the host 0% · guest 100%21:00 · the host 0% · guest 100%24:00 · the host 0% · guest 100%24:00 · the host 0% · guest 100%27:00 · the host 0% · guest 100%27:00 · the host 0% · guest 100%
Sharpest disagreement ▶ 9:02 Jockeying over agenda control

Benedict gently pushes back when Steven tries to slow down the discussion, insisting on laying out all four main announcements before letting Steven return to News+ details.

Hardest push from the host ▶ 12:52 Pushback on TV industry expectations

Steven stops Benedict from rushing ahead, directly challenging the common tech trope that Apple can single-handedly eliminate established television infrastructure.

Biggest teaching moment ▶ 10:15 US vs UK print magazine market contrast

Benedict educates the host on international market differences, explaining that US magazine distribution relies on subscriptions while the UK operates through dense retail newsagents.

The host holds their own ▶ 22:00 Jim Barksdale bundling framework analysis

Steven demonstrates strong strategic expertise by applying Jim Barksdale's famous business thesis on bundling and unbundling to analyze Apple's service packaging.

the scores for every segment, with the reasoning behind each
ChapterTopicThe host as informed peerGuest teachingGuest disagreementThe host pushing backWhy
Apple's Shift to Services and Global Subscriber Scale 5411 Steven and Benedict engage in a collaborative peer discussion around Apple's shift toward services, comparing subscriber figures against global telecom operators. Benedict shares an insider anecdote about Apple's news team blocking Apple's own ad unit over tracking restrictions, while Steven draws parallels to enterprise software cloud transitions.
Overview of Event Announcements and Apple News+ Deep Dive 4522 Benedict outlines the four main event announcements and explains the economic mechanics of Apple News+ and Texture magazine publishers. Steven briefly interjects to slow down the pace before Benedict details how publisher customer ownership trade-offs work.
TV Ecosystem Complexity and Apple's Simplification Strategy 6523 Benedict contrasts US print subscription habits with UK newsagent retail markets. Steven presses pause on Benedict moving past TV, reframing the unrealistic expectations that Apple can instantly erase existing television distribution infrastructure.
Apple Card, Ecosystem Lock-In, and Premium Customer Focus 6523 The pair evaluate the Apple Card proposition, with Benedict likening tech critics dismissing Apple Card features to early skeptics calling Dropbox a simple collection of bash scripts. Steven provides domain analysis on luxury customer targeting and complexity reduction over coupon-clearing point maximization.
Apple TV+ and Hollywood Content Strategy 6422 Benedict highlights key uncertainties around Apple TV+ content volume relative to Netflix's massive annual spend. Steven invokes Jim Barksdale's classic bundling vs unbundling framework to explain why Apple keeps standalone subscriptions separate during early product-market fit discovery.
Integrated Ecosystem Mechanics, Apple Arcade, and Conclusion 6411 Steven illustrates Apple's progressive strategy revelation using historical examples like Keychain leading to Touch ID and free macOS upgrades. Benedict outlines how Apple Arcade aligns indie developer incentives while reinforcing ecosystem exclusivity.

Statements from this episode (16)

Assertion Supported
Sinofsky: Apple has roughly 360 million worldwide subscribers
“And so one thing that's super interesting, just out of the gate, is Apple has three hundred and sixty million or so subscribers worldwide. That's a sort of a vanity number because it includes subscriptions to apps in the App Store, but because Apple gets a cut…”
Steven Sinofsky Apr 1, 2019 ▶ 1:30
Assertion Not checkable as stated
Evans: No non-telco company matches Apple's global subscriber scale
“Yeah, mobile operators, global mobile operators have got hundreds of millions. Nobody else is this big on a global scale.”
Benedict Evans Apr 1, 2019 ▶ 2:00
Prediction Held up
Evans: Consumers will soon pay Apple $100 a month for subscriptions
“You could probably, pretty soon you'll be able to pay Apple a hundred dollars a month in subscriptions.”
Benedict Evans Apr 1, 2019 ▶ 2:37
Assertion Partly supported
Evans: Apple has 800M iPhones and 500M weekly App Store visitors
“Except there's now eight hundred million iPhones and over a billion iOS devices, and I think Apple said five hundred million people open the App Store every week, and so 30% of those purchases has become a real number.”
Benedict Evans Apr 1, 2019 ▶ 5:30
Insight
Sinofsky: Apple's services transition mirrors enterprise software's shift to cloud
“Because I think that this move to services, people are just having trouble getting their heads wrapped around it, and it's a very natural progression for any company when it starts to reach a mature level, which is, okay, are we now effectively, you know, sell…”
Steven Sinofsky Apr 1, 2019 ▶ 6:12
Assertion Supported
Evans: 800M to 900M of Earth's 4B smartphones are iPhones
“There's five and a half billion adults on earth, and four billion or so people have a smartphone, and 809 hundred million of those now are iPhones.”
Benedict Evans Apr 1, 2019 ▶ 7:14
Insight
Evans: Most magazine publishers lack direct customer relationships and never will
“You look at these titles, most of those titles don't have customer ownership and will never get it.”
Benedict Evans Apr 1, 2019 ▶ 8:46
Opinion
Benedict Evans: Apple News is an incremental upgrade, not world-changing
“Apple News is, I would say this is a good, solid, incremental upgrade to an interesting, useful product. It's not changing the world.”
Benedict Evans Apr 1, 2019 ▶ 12:27
Insight
Evans: Apple services lock in iPhone users like Amazon Prime locks shoppers
“All of these services are they all bind you into the phone. And so there is a, you know, just as everything Amazon adds to Prime keeps you from cancelling your Prime account, and that drives every, drives all of your purchases through Amazon. All of these thin…”
Benedict Evans Apr 1, 2019 ▶ 16:17
Insight
Sinofsky: Apple Card's true innovation is eliminating backend financial complexity for consumers
“Underneath every, what, there are probably, you know, a very, very small number of people at a very, very smaller number of companies that understand all the complexity that could go into delivering Apple Card. That complexity, Apple is, is erasing.”
Steven Sinofsky Apr 1, 2019 ▶ 17:44
Assertion Not checkable as stated
Sinofsky: Apple explicitly targets premium phone buyers, not the 5B global smartphone market
“Apple, first Apple off the top is not aiming for all five billion humans. That will have a smartphone. They, they've already said we're gonna only go, we're not making super cheap phones, it's not the app that way.”
Steven Sinofsky Apr 1, 2019 ▶ 19:08
Insight
Sinofsky: Apple services do not need 900M subscribers each to be successful businesses
“They don't have to get nine hundred million people for every service. And they can aspire to that, and they can measure that But there's some point where it becomes a very good business and a very great value proposition, even for people who don't have them, t…”
Steven Sinofsky Apr 1, 2019 ▶ 19:37
Opinion
Sinofsky: Critics miss Apple Card's true innovations in security and privacy
“I think the credit card is more innovative than people are willing to say, because they focused on sort of the nerd wallet checklist as opposed to the security and the privacy and the money management.”
Steven Sinofsky Apr 1, 2019 ▶ 21:20
Prediction Not checkable as stated
Sinofsky: Apple will eventually bundle its services into an Apple Prime
“There might be Apple Prime or something down the road that bundles all of these into some thing, but for the time being, they don't need to.”
Steven Sinofsky Apr 1, 2019 ▶ 22:05
Insight
Sinofsky: Premature bundling hides whether individual products have true product-market fit
“You don't prematurely bundle things, because then you really don't know if you're successful or not.”
Steven Sinofsky Apr 1, 2019 ▶ 22:13
Insight
Sinofsky: Free OS updates create better ecosystem monetization than paid upgrades
“And again, this was something Apple pioneered very early when they made upgrades to the Mac operating system free. They realize that that turns out to be a better business if you just make owning, being part of the ecosystem great.”
Steven Sinofsky Apr 1, 2019 ▶ 27:56
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