reacquisition costs
1 statements across 1 episodes · 0 bullish · 0 bearish · 1 people on the record · first statement Jan 2, 2019 by Balaji Srinivasan · across every show →
Everything said about reacquisition costs, oldest first
Jan 2, 2019 neutral
Srinivasan: Variable-cost business models speed up customer acquisition but increase churn
“The other aspect of it on the flip side of it is going to mean that your customers are in some ways easier to acquire maybe, but also more fickle. Because they're gonna expect to experiment, and maybe your reacquisition costs will be non-trivial”